Airport Customer Service Agent/MYR-Spirit/PT/$15

Avature; Myrtle Beach (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Airport Customer Service Agents to provide outstanding service at Myrtle Beach Airport. In this dynamic role, you will be the first point of contact for travelers, assisting them with check-in, ticketing, and ensuring a smooth experience. Your friendly and outgoing personality will shine as you help passengers, including those with special needs, navigate their journey. This part-time position offers flexible shifts, including weekends and holidays, allowing you to balance work with personal commitments. Join a team dedicated to delivering exceptional customer service and making every traveler's day a little brighter!

Qualifications

• No prior experience necessary, but a strong work ethic and teamwork are essential.
• Ability to communicate effectively and follow procedures is required.

Responsibilities

• Assist passengers through check-in processes with a friendly demeanor.
• Handle ticketing, boarding, and baggage services efficiently.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Flexibility

Education

High School Diploma

Tools

Computerized Ticketing System

Radio Communication Equipment

Job description

Airport Customer Service Agent/MYR-Spirit/PT/$15

Date: Sunday, March 30, 2025

Location: Myrtle Beach, South Carolina

Base Pay Rate: $15.00

Employment Type: Part Time

Position Type: Non-Exempt

Part Time Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Shift Start Time: 05:00 am

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Essential Functions / Key Responsibilities of a GUEST SERVICE AGENT

1. Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers, and passengers needing wheelchair assistance.
2. Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations, and resolving related complaints and problems.
3. Direct passengers through Customs, Immigration, and Quarantine.
4. Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
5. Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ticketing software.
6. Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Pre-requisites:

1. Must be a local (in-state) resident.
2. Ability to pass a pre-employment drug screen.
3. Ability to pass up to a 10-year background check.
4. Must be at least 18 years of age.
5. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
6. Must complete SIDA training to obtain airport authority identification security.

Knowledge, Skills & Abilities:

1. No prior experience necessary.
2. Must be open-minded and ready to work as part of a detail-oriented team.
3. Strong work ethic.
4. Ability to work in a team-oriented environment.
5. Ability to type and/or use a computer keyboard with sufficient speed to meet the requirements of the role.
6. Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
7. Able to communicate information and instructions verbally and/or via radio equipment.
8. Able to communicate effectively in a professional manner.
9. Able to work quickly and efficiently to meet tight time restrictions.

Work Schedule:

You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. We operate in a shift bid environment.

Unifi is an Equal Opportunity Employer.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."