Airport Customer service agent - MYR Frontier

Avature; Myrtle Beach (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team as a Customer Service Agent at a fast-growing company! This role is perfect for friendly individuals who enjoy helping others and providing top-notch service. You'll be the first point of contact for customers, assisting them with their baggage and resolving any issues they may face. With opportunities for career advancement and a commitment to equal opportunity employment, this position offers a chance to thrive in a supportive environment. If you're ready to make a difference and grow with us, we want to hear from you!

Benefits

Competitive Compensation

Full Benefit Plan

Career Advancement Opportunities

Qualifications

• Must be friendly and outgoing with a passion for customer service.
• Ability to lift and carry heavy items is essential.

Responsibilities

• Assist passengers with baggage and resolve issues.
• Utilize software to track luggage efficiently.

Skills

Customer Service

Problem Solving

Communication

Education

High School diploma or GED

Tools

Computer Software

Job description

Date

Monday, February 24, 2025

State

South Carolina

City

Myrtle Beach

Base Pay Rate:

$ 15.00

Full/Part Time

Part Time

Part Time Days

Days of the week

Shift

Shift Start Time

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

We provide competitive compensation and a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.