Airport Customer Experience Agent – Flight Benefits

SkyWest Airlines; Elko (NV); Presencial; USD 16.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Worldwide flight benefits for you and

401(k) match

Profit sharing

Shift-trade flexibility

Descripción de la vacante

SkyWest Airlines is hiring airport agents to deliver excellent customer service, including ticketing, rebooking, boarding and assisting passengers with special needs. This part-time role involves working outdoors in all weather, loading and unloading luggage and airfreight, and ensuring timely passenger flow and safety.

Responsibilities include greeting passengers, issuing tickets, checking baggage, rebooking, escorting travelers with special needs, and marshalling aircraft on the ramp.

Formación

• Pass a background check and drug screening.
• Legally able to work in the United States without sponsorship.
• Basic knowledge of fundamental computer programs for record-keeping and baggage routing.
• Lift 50 pounds with or without accommodation.
• Flexible schedule including split shifts, early mornings, afternoons, evenings, weekends and holidays.

Responsabilidades

• Load and unload customer luggage, airfreight, and company mail onto and off aircraft.
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, rebook passengers as needed.
• Escort passengers with special needs safely and courteously.
• Marshal aircraft in and out of the ramp area.
• Service aircraft as needed; perform other duties as assigned.

Conocimientos

Teamwork

Time management

Adaptability

Customer service

Educación

High School Diploma or GED

Herramientas

Record-keeping software

Descripción del empleo

SkyWest Airlines is hiring airport agents to deliver excellent customer service, including ticketing, rebooking, boarding and assisting passengers with special needs. This part-time role involves working outdoors in all weather, loading and unloading luggage and airfreight, and ensuring timely passenger flow and safety.

Responsibilities include greeting passengers, issuing tickets, checking baggage, rebooking, escorting travelers with special needs, and marshalling aircraft on the ramp.