Airport Car Rental Agent - Outdoor Customer Service

United States 1 AB Car Rental Services, Inc; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bi-weekly hourly wage (New York and PR

On the job training

Paid time off

Medical, dental and other insurance

Flexible spending account for transit/

Retirement benefits (401k)

Employee discounts on car rental and购买

Job summary

Avis Budget Group is hiring for an outdoor, on-site role at our airport lots in the Phoenix area. You will assist customers through the rental and return process, handle car checks, and input data on handheld devices while delivering excellent service.

The position offers an hourly wage of $17.25 with potential monthly commission and shift premiums. Training, benefits, and employee discounts are included; on-site work is required.

Qualifications

• Valid Driver’s License.
• Basic computer skills (typing, data entry).
• Effective verbal communication skills.
• Willingness to work outdoors.
• Flexibility to work all shifts.
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods.
• Must be 18 years of age and legally authorized to work in the United States.
• On-site presence required; not remote.
• 6 months retail customer service experience is a bonus.

Responsibilities

• Assist customers in different parts of the rental or return process on airport lots.
• Check cars and enter information in a handheld device.
• Process rentals for loyalty customers.
• Assist customers at exit gates or check-in cars at return while providing excellent customer service.

Skills

Customer service

Data entry

Verbal communication

Outdoor work

Job description

Avis Budget Group is hiring for an outdoor, on-site role at our airport lots in the Phoenix area. You will assist customers through the rental and return process, handle car checks, and input data on handheld devices while delivering excellent service.

The position offers an hourly wage of $17.25 with potential monthly commission and shift premiums. Training, benefits, and employee discounts are included; on-site work is required.