Airport Baggage Service Agent (AA) - STL

Unifi Aviation, LLC; Berkeley (MO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay for hourly employees

Full-time starts at 30 hours per week

Paid time off

Medical, Dental and Vision Insurance

401k for all employees

Discounts and wellness programs

Job summary

Unifi Aviation, LLC is seeking personnel for baggage claim responsibilities in a full-time, non-exempt capacity in Missouri. The role involves accepting and processing baggage claims, preparing delivery orders, and assisting customers in arrival areas.

Training is provided, with benefits accruing after probation. Candidates should be at least 18, hold a high school diploma or GED, and be proficient in English; additional languages are a plus.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Proficient in English; knowledge of another language is a plus.

Responsibilities

• Accept baggage claims from customers and process baggage claims in the system.
• Prepare baggage delivery orders for pickup and delivery of bags.
• Conduct inventory of left-over bags.
• Review messages to identify possible bag matches.
• Assist customers in the arrival halls.
• Prepare daily, monthly, and annual reports as necessary.
• Meet baggage performance goals and take action where needed.
• Work safely following company standards and report incidents.

Skills

English proficiency

Customer service

Education

High School diploma or GED

Job description

Date

Wednesday, August 19, 2026

Entity

State

Missouri

City

St Louis

Base Pay Rate:

$ 19.50

Full/Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

Overnight shift, P.M. shift

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you. Job Summary: Responsible for a ccepting baggage claims from customers andprocess baggage claims in the system. Benefits:

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (could change it specific to the state e.g. CA)
• Full time starts at 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

Job Duties:

• Accept baggage claims from customers andprocess baggage claims in the system.
• Prepare baggage delivery orders for pickup and delivery of bags.
• Conduct inventory of left-over bags.
• Review forward and on-hand messages in order to identify possible bag matches.
• Assist customers in thearrivalhalls.
• Prepare daily, monthly, and annual reports as necessary.
• Review Station's baggage performance goals and take necessary actions to meet and surpass these goals.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Company's Fair and Just Culture Policy.
• Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.

Q ualifications:

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Proficient in English (Knowledge of another language is an advantage e.g., Spanish…).

Physical requirements:

• Must be able to frequently lift, move up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.