Airport Agent - Ramp and Customer Service

Envoy Air; Mobile (AL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Amazing employee flight privileges

Training and development programs

Comprehensive health and life benefits

Job summary

Envoy Air in Mobile, AL is hiring Ground Support Agents to guide aircraft on taxiways, load and unload passenger baggage, and operate ground handling equipment to support on-time departures.

You will work outdoors in varying weather, lift up to 75 lbs, and rotate shifts including days, nights, weekends, and holidays. Must be 18+, HS diploma or GED, and eligible to work in the United States.

Qualifications

• Must be at least 18 years old.
• High school diploma, GED, or international equivalent.
• Possess a valid, unexpired REAL ID-compliant driver’s license or equivalent travel authority.

Responsibilities

• Direct incoming and outgoing aircraft on the taxiway to ensure safe, on-time gate entry/exit.
• Load, unload, sort, and transfer baggage, cargo, and materials (up to 75 lbs).
• Operate ground equipment (tugs, belt loaders, bag carts) to assist with baggage handling and aircraft movement.
• Collaborate with the team to ensure safe, on-time departures.
• May clean the aircraft interior and lavatories as part of duties.

Skills

English proficiency

Communication skills

Teamwork

Education

High school diploma or GED

Job description

Overview

Who we are:

Would you liketo work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on!Comeandwork with the best of the best at Envoy Airwhere you will join a team committed toprovidingoutstanding service.

We offer:

• Amazingemployee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level
• Comprehensive health and life benefits(subject to location)

PayRate: $14.08 /hr

Responsibilities

How will you make an impact?

Responsibilities

• Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.

• Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
• Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
• Collaborate with the internal team to ensure a safe and on-time departure
• May clean the interior of the aircraft, clean and service aircraft lavatories

Qualifications

Who are we looking for?

Requirements

• Minimum age: 18
• High school diploma, GED, or international equivalent
• Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required;some license restrictions may prohibit a candidate from being considered for this role.

• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
• Flexible to work additional hours with short notice when operationally necessary
• Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
• Must be willing and able to work outside in variable weather conditions
• Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
• Abe to communicate in a clear, polite, and friendly manner
• Must be able to read, write, fluently speak, and understand the English language

• Authorized to work in the United States without sponsorship

#L3agents

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.