Airport Agent - Ramp and Customer Service

Envoy Air; Lubbock (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a stable and growing airline, where you can thrive in a fast-paced environment. This role offers the chance to make a significant impact by ensuring the safety and efficiency of aircraft operations. You will guide planes on the taxiway, manage baggage handling, and collaborate with a dedicated team to ensure on-time departures. With opportunities for career development and amazing employee flight privileges, this position is perfect for those who enjoy working outdoors and are passionate about the airline industry. Embrace the challenge and take your career to new heights with this exciting opportunity!

Benefits

Employee flight privileges

Training and development programs

Comprehensive health and life benefits

Qualifications

• Must be at least 18 years old and possess a valid driver's license.
• Ability to lift and carry items weighing up to 75 lbs.

Responsibilities

• Guide aircraft on the taxiway to ensure safe and timely departures.
• Load and unload baggage and cargo, ensuring proper transfer.

Skills

Ability to work rotating shifts

Physical strength for lifting

Communication skills in English

Ability to work outdoors

Education

High school diploma or GED

Tools

Ground equipment (tugs, belt loaders)

Job description

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

1. Amazing employee flight privileges within the American Airlines global network
2. Training and development programs to take your career to the next level
3. Comprehensive health and life benefits (subject to location)

PAY RATE: $12.04 / hr!

Responsibilities

How will you make an impact?

• Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
• Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
• Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
• Collaborate with the internal team to ensure a safe and on-time departure.
• May clean the interior of the aircraft, clean and service aircraft lavatories.

Qualifications

Who are we looking for?

Requirements

• Minimum age: 18
• High school diploma, GED, or international equivalent
• Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role
• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
• Flexible to work additional hours with short notice when operationally necessary
• Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
• Must be willing and able to work outside in variable weather conditions
• Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
• Must be able to read, write, fluently speak, and understand the English language
• Authorized to work in the United States without sponsorship

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.