Airline Passenger Assistant

ABM Industries; Orlando (FL); On-site; USD 2,700 - 4,600; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking an Airline Passenger Assistant (Wheelchair Agent) in Orlando to support passengers requiring wheelchair assistance. The role emphasizes high-quality customer service, tipping culture, and reliable passenger support.

Inside this customer-facing position, you will assist with mobility needs and ensure a smooth travel experience for passengers, leveraging a friendly and helpful approach. ABM highlights a comprehensive benefits package for frontline team members.

Qualifications

• Experience in customer service is preferred.
• Ability to assist passengers with mobility devices and special needs.
• Friendly, patient demeanor and strong communication skills.

Responsibilities

• Assist airline passengers with wheelchair and mobility needs.
• Provide courteous, responsive service to passengers and families.

Skills

Customer service

Reliability

Wheelchair assistance

Job description

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.

Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1