Airline Customer Service Supervisor in LAX Airport - $27.23/hr ($21.28/hr with Health)

Hallmark Aviation; Los Angeles (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading aviation services company in Los Angeles is seeking an Airline Supervisor to assist in operational and administrative tasks for an international airline. The role requires strong leadership skills, a commitment to customer satisfaction, and the ability to work under pressure. Ideal candidates will have airline experience and a high school diploma, offering opportunities for growth in a dynamic team environment.

Qualifications

• At least 18 months of airline experience preferred.
• Must be proficient in English.
• Basic math skills required.

Responsibilities

• Assist Airline Account Manager with operational processes.
• Coordinate with airline client to meet quality standards.
• Handle basic problems within the operation.

Skills

Leadership

Customer Satisfaction

Team Collaboration

Communication

Problem Solving

Stamina for Lifting

Education

High School Diploma or G.E.D.

Tools

Basic knowledge of airline reservations

Job description

Hallmark Aviation Services is seeking a Supervisor for an International Airline in Los Angeles, CA (LAX).

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

• Minimum 18 months Airline Experience Preferred
• Strong leadership abilities
• Excellent focus on Customer and Client satisfaction
• Must be able to work morning, afternoon and/or night shift
• Ability and willingness to work harmoniously in a team environment
• Strong leadership, but stronger team player
• Ability to work under pressure
• Able to communicate effectively, verbally and in writing
• Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
• Basic knowledge of airline reservations
• Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
• Computer, typing and ticketing experience
• Able to operate independently and work varied hours
  
  

Required Skills

Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures