Airline Customer Service Representatives (Spanish Speakers Needed)

SilkRoad; Atlanta (GA); On-site; USD 22,000 - 29,000; Full time

Job summary

Hallmark Aviation Services is NOW HIRING friendly, professional customer service agents to provide exceptional service to international airline customers at ATL. This is a great entry-level airline opportunity. Apply today!

Requirements include eagerness to learn, organization, and the ability to make quick, rational decisions. English proficiency is required; Spanish speakers are especially needed. Drug screening is required at the time of hire.

Qualifications

• Basic requirements include eagerness to learn and being organized and able to think logically.
• Must make quick and rational decisions and demonstrate problem solving.
• Ability to adapt quickly to unforeseen situations and communicate effectively; good listening skills.
• Capable of multi-tasking in a dynamic environment; at least 18 years old; U.S. citizenship/residency and ability to obtain security clearance.
• Background check and fingerprinting required; English proficiency; additional languages are a plus; computer savvy.

Responsibilities

• Assist customers with fare quotes and gate functions.
• Work at ticket counters, lobby, baggage counter, gate check-in or rotation through areas.
• Maintain professional interactions with passengers, clients and crew.
• Translate/transcribe when possible; handle assets responsibly; accurate cash handling and labelling.

Skills

Eager to learn

Organized think

Decision making

Problem solving

Adaptability

Communication skills

Listening skills

Multi-tasking

Age 18+

Security clearance

Computer savvy

Education

High school diploma or GED

Job description

ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE

WE ARE HIRING CUSTOMER SERVICE AGENTS FOR PRESTIGEOUS INTERNATIONAL AIRLINES IN ATL - STARTING AT $18.50/hr

Spanish Speakers Needed!!!

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...

peace of mind

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines atthe ATL International Airport. We cater to a distinctive clientele.

SUMMARY

Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our international airline. Great entry-level airline opportunity. Apply today!

Basic Requirements

• Eager to learn new skills
• Organized and logical thinker
• Make quick and rational decisions
• Problem Solving
• Ability to adapt quickly to unforeseen situations
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a dynamic environment
• At least 18 years of age, high school graduate or G.E.D equivalent.
• Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
• Background Check, Fingerprinting required
• English proficient, other languages are a plus.
• Computer savvy

**DRUG SCREENING REQUIRED AT TIME OF HIRE**

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
• Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
• Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
• Translate, transcribe when possible
• Take care when handling company assets and be aware of costs associated with damage
• Complete accurate cash handling transactions, manifests, and labelling
• Operate machinery in accordance to operational policies and standards
• Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
• Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

PHYSICAL DEMANDS

• Varied shifts within a 24 hour clock
• Some overtime
• Occasional lifting of 23 kg; 32 kg with assistance.
• Long periods of standing and walking long distances
• Pulling, pushing and moving large bulky items including carts
• Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items

Environmental Conditions

Involves continuous people interaction and exposure to aircraft sounds

Equal Employment Opportunity Statement

Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.