Airline Customer Service Representative in ONT Airport Starting Pay 20hr or 21hr with Airline E[...]

Hallmark Aviation Services; Ontario (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Hallmark Aviation is looking for CUSTOMER SERVICE REPRESENTATIVES to provide exceptional service at Ontario airport. The role involves varied responsibilities like ticketing, customer interaction, and ensuring on-time flights. Ideal candidates are bilingual, organized, and can thrive in fast-paced environments.

Qualifications

• At least 18 years old with a High School Diploma or G.E.D.
• Proficient in English; knowledge of other languages is preferred.
• Basic math skills required.

Responsibilities

• Perform diverse duties including ticket counter, lobby, and gate functions.
• Ensure on-time departures by resolving flight issues.
• Interact continuously with passengers and crew.

Skills

Common sense

Effective communication skills

Ability to multi-task

Mental capacity for quick decisions

Bilingual

Education

High School Diploma or G.E.D.

Job description

" ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

Hallmark Aviation is seeking CUSTOMER SERVICE REPRESENTATIVES to provide Exceptional service

to our WORLD CLASS International Airline at ONT airport.

Job Duties

• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on-time departure
• Some cash handling transactions, manifests, and labeling

Skills

• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Bilingual speakers needed.

Environmental Conditions:

• Involves continuous people interaction and exposure to aircraft sounds

Required Skills

Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

*Starting pay $20/hr or $21/hr with Airline Experience

Required Experience

Qualifications:
Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

*Starting pay $20/hr or $21/hr with Airline Experience