Airline Contracts Manager

Worldwide Flight Services (WFS); Fort Worth, Arlington, Dallas (TX, TX, TX); In loco; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

DailyPay

Awardco on-the-spot awards

Medical coverage

Travel Discounts

401k

Internal mobility

Descrizione del lavoro

Worldwide Flight Services (WFS) seeks an Airline Contracts Manager to lead the review, negotiation, and administration of Standard Ground Handling Agreements (SGHAs) and related cargo/ground handling contracts with airline customers. You will work closely with the Commercial, Operations, Safety, Finance and Insurance teams across global locations.

The role requires a proven background in contract management, strong negotiation skills, and familiarity with SGHAs or aviation contracts.

Competenze

• Minimum five years in contract management or legal operations.
• Ability to review, interpret, and negotiate complex commercial agreements.
• Excellent written and verbal communication skills.

Mansioni

• Review, negotiate, and administer SGHAs and related agreements.
• Coordinate with Operations, Safety, Finance, Insurance and HR teams.
• Manage contract workflows from intake to execution and repository.
• Track contract metrics and identify improvement opportunities.

Conoscenze

Contract management

Negotiation

Legal operations

AI contract review tools

SharePoint

Contract lifecycle management

Formazione

Bachelor's degree or higher

J.D. preferred

Strumenti

SharePoint

Sirion

CLMS systems

Descrizione del lavoro

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Airline Contracts Manager is responsible for managing the review, negotiation, and administration of customer-facing commercial agreements, with a primary focus on Standard Ground Handling Agreements (SGHAs).

Responsibilities

• Support RFP processes, draft, review, and negotiate customer contracts (primarily SGHAs and cargo or ground handling agreements) using established Company playbooks
• Negotiate contract terms directly with airline customers in coordination with the Commercial team
• Manage the end-to-end contract workflow: intake, review, internal approvals, negotiation, execution, and repository management
• Coordinate with internal subject matter experts (e.g., Operations, Safety, Finance, Insurance) to evaluate specific contract provisions
• Manage SLAs and coordinate with operations leaders to review, update, and assess potential risks or penalties
• Drive adoption of legal technology and AI-assisted review tools, including building, maintaining, and continuously improving AI contract review playbooks to reflect the Company's evolving commercial positions and risk appetite
• Support adoption of CLMS system, including entering and tracking contract data within such system
• Track and report on contract metrics, including cycle times, common negotiation issues, and customer-specific trends
• Identify opportunities to improve and standardize contracting processes across lines of business
• Serve as a subject matter expert for attendance policies and disciplinary procedures
• Train supervisors and managers on attendance tracking systems and disciplinary processes
• Address employee inquiries regarding attendance, points, and corrective actions
• Collaboration with HR on escalated employee relations issues
• Minimum 5 years of relevant experience in contract management, contract administration, legal operations, or a paralegal role involving commercial agreements
• Demonstrated ability to review, interpret, and negotiate complex commercial contracts
• Strong organizational skills and attention to detail, with the ability to manage multiple projects
• simultaneously
• Excellent written and verbal communication skills
• Comfort working directly with external counterparties in a negotiation setting
• Proficiency with AI-powered legal tools (experience with AI contract review platforms is strongly preferred)
• Experience working with SharePoint and contract lifecycle management systems (Sirion preferred)
• Strong problem-solving skills with the ability to work independently with minimal supervision
• Strong organization and project management skills with demonstrated ability to operate in a fast-paced environment
• Experience with Standard Ground Handling Agreements (SGHAs) or aviation and logistics industry contracts
• Experience building or managing contract playbooks, clause libraries, or negotiation guidelines
• Exposure to air cargo, ground handling, or airline operations
• Background in process improvement, legal operations, or legal technology implementation

Preferred Skills

• Bachelor's degree or higher; J.D. preferred, but not required

Physical Requirements/Working Conditions

• Ability to perform the essential functions of the position in office and remote work environments, with or without reasonable accommodation.
• Regular use of standard office equipment and technology, including computers, phones, spreadsheets, reporting tools, and virtual collaboration platforms.
• Ability to communicate effectively, both verbally and in writing, with internal stakeholders, vendors, and cross-functional teams.
• Ability to collaborate with global teams across multiple regions and time zones, with occasional flexibility in working hours to accommodate business needs.
• Work primarily involves computer-based analysis, reporting, data management, and virtual or in-person meetings.
• Ability to work in and move throughout office and operational environments as necessary to perform essential job responsibilities, with or without reasonable accommodation.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!