Air Traffic Operations Manager: Lead, Train & Optimize ATC

Federal Aviation Administration; Minneapolis (MN); On-site; USD 176,000 - 224,000; Full time

Job summary

The Federal Aviation Administration in Minneapolis is seeking a Supervisory Air Traffic Control Specialist, Operations Manager to plan and direct terminal facility operations and related programs. This role oversees training, quality assurance, traffic management, airspace and procedures, and other facility programs.

You will lead a highly technical workforce providing air traffic control services and strategic support, shaping day-to-day operations, staffing, and performance.

Responsibilities

• Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support.
• The work impacts the effectiveness and efficiency of the day-to-day operations of the facility.
• Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.
• Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement.
• Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.
• Assigns and reviews work. Plans work and sets priorities and schedules.
• Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates.
• Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues.
• Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.
• Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers.
• Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.

Job description

The Federal Aviation Administration in Minneapolis is seeking a Supervisory Air Traffic Control Specialist, Operations Manager to plan and direct terminal facility operations and related programs. This role oversees training, quality assurance, traffic management, airspace and procedures, and other facility programs.

You will lead a highly technical workforce providing air traffic control services and strategic support, shaping day-to-day operations, staffing, and performance.