Air Import Specialist

JAS Worldwide; Chicago (IL); On-site; USD 60,000 - 68,000; Full time

Job summary

JAS Worldwide in the United States seeks an Air Import Specialist to manage air import shipments, coordinating with airlines and clients to provide flight status updates and arrival notices while delivering high-quality service.

The role requires 3+ years in air imports, knowledge of US customs laws, and proficiency with Microsoft Office. Responsibilities include documentation, compliance, and timely communication with customers.

Qualifications

• Minimum 3 years’ experience in Air imports or a related field.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.

Responsibilities

• Track cargo arrivals via web with origin and warehouse details.
• Receive and route customer service transmissions before flight arrival.
• Report missing documents or packages to customer service and origin.
• Enter and forward transmissions to generate operations.
• Generate notices of arrival and dispatch to warehouses.
• Create invoices for freight and handling on cargo arrival.
• Coordinate sending documents to customers by courier.
• Issue insurance according to service instructions.
• Comply with customs transmissions per regulations.
• Notify clients promptly of cargo arrival.
• Daily tracking of pending flights and delays.

Skills

Organizational skills

Written and verbal skills

Computer skills

Detail oriented

Multitasking

Self-motivated

Team player

US customs knowledge

Education

High School Diploma or GED

3 years experience in Air imports

Cargowise (C1) experience preferred

Import entry procedures knowledge preferred

Tools

Microsoft Office

Cargowise (C1)

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

SUMMARY

The Air Import Specialist is responsible for managing air import shipments, ensuring high-quality service that meets or exceeds customer expectations. This includes coordinating with airlines and clients to provide updates on flight status and the arrival of shipments, while delivering exceptional service to both suppliers and customers. The role involves offering effective solutions, adhering to company policies, and ensuring full compliance with relevant laws, regulations, and industry best practices.

ESSENTIAL FUNCTIONS

• Track the arrivals of cargo via web, with JAS origin and warehouses / warehouse.
• Receive the customer service transmissions and send them to the warehouses / warehouses before 8 hours arrival of the flight.
• Report missing documents / packages to customer service, origin and customer.
• Enter forward the transmissions sent by customer services to generate the operation.
• Generate the notice of arrival of the cargo to the warehouse / fiscal warehouse send the dispatch.
• Generate the invoice for freight and handling of the operation as soon as the cargo arrives.
• Coordinate the sending of documents to customers by courier.
• Issue Insurance according to customer service instruction.
• Comply with customs transmissions at the time regulated by customs.
• Notify the client of the arrival of their cargo immediately.
• Daily tracking of all pending flights, reporting delays or other

QUALIFICATIONS

• Minimum 3 years’ experience in Air imports or combination of education and expertise required
• Organizational skills
• Proficient written and verbal skills
• Strong computer skills including Microsoft Office suite
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Knowledge of US customs laws, practices and procedures
• Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others
• Able to interact positively and effectively with co-workers, subordinates and supervisors

EDUCATION AND EXPERIENCE

• High School Diploma or GED required
• Minimum 3 years’ experience in Air imports or combination of education and expertise required
• Cargowise (C1) experience is preferred
• Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred
• OGA experience is preferred

ENVIRONMENT

100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL

Follow the Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

As an equal opportunity employer, we comply with the Illnois pay transparency law. We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis. The base rate for this position is $60,000-$68,000 annually in accordance with the Illnois pay transparency law.

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.