Air Import or Export Coordinator

ZipRecruiter; Los Angeles (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading logistics company is seeking an Air Import or Export Coordinator to manage import/export operations. The role requires proficiency in Cargowise or similar software and a commitment to excellent customer service. The ideal candidate will have at least 2 years of experience in international freight forwarding and logistics operations. Responsibilities include handling shipments, preparing documentation, and ensuring compliance with guidelines. Excellent benefits and a competitive salary are offered.

Benefits

401k

Medical Benefits

Qualifications

• Minimum 2 years of experience in international freight forwarding logistics operations.
• At least 2 years of customer service experience.

Responsibilities

• Manage air or ocean import/export files and ensure compliance.
• Prepare quotes and provide customer service.
• Handle daily air or ocean import/export shipments.

Skills

Customer Service

Problem Solving

Communication

Education

High School Diploma or GED

Tools

Cargowise

Job description

Job Description

Air Import or Export Coordinator

Salary - $50k to $65k base depending on experience
Excellent benefits, 401k, medical
Cargowise advantageous or similar software proficiency required
Must have a minimum of 2 years of current experience working at an international freight forwarder in operations to fulfill the responsibilities of this position.
Candidates must be legally eligible to work in the US.

Note: Sorry, Visa/sponsorship is not available.

The Client

Our client is a global leader in logistics and supply chain management, specializing in comprehensive freight forwarding solutions across international borders. They leverage a robust network of partners and cutting-edge technology to ensure seamless, efficient, and cost-effective transportation of goods worldwide.

Role

The Import or Export Coordinator is responsible for managing air or ocean import/export files, ensuring compliance with established guidelines, preparing quotes, and providing customer service.

Essential Duties & Responsibilities

• Handle daily air or ocean import/export shipments.
• Pre-alert agents and shippers; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments.
• Ensure all required documents are received; send final documents as needed.
• File relevant documentation to process shipments.
• Arrange pick-ups, deliveries, and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Perform other duties as assigned.

Desired Skills and Expertise

• Commitment to excellent customer service, with effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment or independently with minimal supervision.
• Practical problem-solving and decision-making skills.

Qualifications

• Minimum high school diploma or GED.
• At least 2 years of experience in international freight forwarding logistics operations.
• At least 2 years of customer service experience.