Air Import or Export Coordinator

FreightTAS LLC; Chicago (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading logistics provider is seeking an Air Import or Export Coordinator to manage air and ocean shipments, ensuring compliance and documentation are maintained. The position requires a commitment to excellent customer service and at least 2 years of experience in international freight forwarding. The role involves day-to-day coordination of shipments, customer communication, and logistical support, making it essential for a detail-oriented and proactive individual.

Benefits

Excellent benefits

401k

Medical insurance

Qualifications

• Minimum of 2 years experience in International freight forwarding logistics operations.
• 2 years of customer service experience.

Responsibilities

• Handle day-to-day air or ocean import/export shipments.
• Prepare documentation and maintain customer service updates.
• Set up billing and manage payables.

Skills

Customer Service

Effective Communication

Problem-Solving

Education

High School Diploma or GED

Tools

Cargowise

Job description

Air Import or Export Coordinator
Salary - $50k to $65k base depending on experience
Excellent benefits, 401k, medical
Cargowise advantageous or similar software
Must have a minimum of 2 years of current experience working at an International freight forwarder in operations is required to complete the tasks asked for this position.
Candidates must be legally eligible to work in the US.

Sorry, Visa/sponsorship is not available.

The client
Our client as a global leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions across international borders. With a robust network of partners and cutting-edge technology, they ensure seamless, efficient, and cost-effective transportation of goods worldwide.

Role
The Import or Export coordinator is responsible for the handling of air or ocean import or export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

Essential Duties & Responsibilities:
Handle day-to-day air or ocean import or export shipments.
Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
Ensure all required documents are received; send final documents as needed.
Could you file the relevant documentation to process the shipments?
Arrange pick-ups, deliveries and container loading as required.
Maintain customer service updates, including tracking cargo from origin to destination.
Set up billing and payables.
Other duties as assigned.

Desired Skills and Expertise:
Commitment to excellent customer service, utilizing effective communication and follow-up skills.
Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
Practical problem-solving and decision-making skills.

Qualifications:
Minimum high school diploma or GED.
2 years experience in International freight forwarding logistics operations
2 years of customer service experience.