Air Export Supervisor

hXpath Inc.; Seattle (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Salary based on experience

Healthcare benefits

PTO and holidays

Professional development

Leadership opportunity

Job summary

hXpath Inc. seeks an experienced Air Export Supervisor to lead Seattle-based air export operations. You will manage daily workflows, ensure accurate documentation, and drive regulatory compliance while mentoring coordinators and coordinating with airlines and partners.

The role emphasizes leadership, process optimization, and collaboration with internal teams to maintain service quality and on-time shipments in a fast-paced freight forwarding environment.

Qualifications

• Experience in international air export operations in freight forwarding.
• Prior supervisory or team leadership experience preferred.
• Strong knowledge of air export procedures, airline operations and documentation.
• Familiarity with AES/EEI filings and export regulations.
• Ability to coordinate with airlines, partners and internal teams.

Responsibilities

• Supervise daily air export operations from booking to departure and documentation.
• Lead and develop air export coordinators and staff with training and feedback.
• Oversee bookings, routing, airline coordination, cargo tendering and docs.
• Review air waybills, invoices, packing lists and export declarations for accuracy.
• Coordinate with airlines, trucking, warehouses, customs brokers and overseas offices.
• Monitor milestones, resolve delays and resolve documentation issues.
• Ensure compliance with TSA, FAA, IATA, CBP and export controls.
• Oversee AES/EEI filings and export reporting compliance.
• Maintain relationships with customers, carriers and agents.
• Monitor KPIs and support workload planning and cost control.
• Collaborate with sales/account teams to support retention and growth.

Skills

Air export operations

Leadership

Export documentation

AES/EEI filings

Regulatory compliance

Tools

CargoWise

MS Office

Job description

Our client, a well-established international freight forwarder, is seeking an experienced Air Export Supervisor to lead and support its air export operations in Seattle, Washington.

This position is responsible for overseeing the daily export workflow, ensuring international air shipments are processed accurately and efficiently, and maintaining high standards of customer service and regulatory compliance. The Air Export Supervisor will provide guidance to the operations team, coordinate with airlines and overseas partners, and help drive productivity, service quality, and operational consistency.

The ideal candidate will bring a strong background in international air export operations, proven leadership capabilities, and the ability to manage competing priorities in a fast-paced freight forwarding environment.

Key Responsibilities:

• Supervise daily air export operations, ensuring shipments move efficiently from booking through final departure and documentation completion.
• Lead, support, and develop air export coordinators and operations staff, providing guidance, training, and performance feedback.
• Oversee shipment bookings, routing, airline coordination, cargo tendering, and export documentation.
• Review and ensure the accuracy of air waybills, commercial invoices, packing lists, export declarations, and other required shipping documents.
• Coordinate with airlines, trucking companies, warehouses, customs brokers, overseas offices, and internal departments to ensure timely shipment movement.
• Monitor shipment milestones and proactively resolve delays, capacity issues, documentation discrepancies, and other operational challenges.
• Ensure compliance with applicable TSA, FAA, IATA, CBP, and export control requirements.
• Oversee AES/EEI filings and verify compliance with applicable export reporting requirements.
• Maintain strong relationships with customers, carriers, vendors, and overseas agents.
• Monitor team productivity, shipment accuracy, service levels, and operational KPIs.
• Assist with workload distribution, staffing coordination, and daily operational planning.
• Review operational costs, vendor invoices, and shipment billing to support accuracy and cost control.
• Handle escalated customer inquiries and resolve service issues professionally and efficiently.
• Identify opportunities to improve workflows, reduce errors, and strengthen operational performance.
• Collaborate with sales and account management teams to support customer retention and service development.

Qualifications

• Previous experience in international air export operations within a freight forwarding environment.
• Prior supervisory or team leadership experience preferred.
• Strong knowledge of international air export procedures, airline operations, and export documentation.
• Familiarity with air cargo security requirements, AES/EEI filings, and applicable export regulations.
• Experience coordinating with airlines, ground handlers, trucking providers, and international logistics partners.
• Strong organizational skills and the ability to manage multiple shipments, deadlines, and competing priorities.
• Excellent communication, customer service, and problem-solving skills.
• Demonstrated ability to coach team members, manage workflow, and maintain operational accountability.
• Experience with CargoWise or a similar freight forwarding system preferred.
• Proficiency in Microsoft Office, including Outlook and Excel.
• A proactive, detail-oriented approach to operational management and continuous improvement.

What Our Client Offers

• Competitive base salary based on experience.
• Medical, dental, and vision benefits.
• Paid time off and company holidays.
• Professional development and career advancement opportunities.
• The opportunity to take on a leadership role within an established international logistics organization.