Air and Transportation Solutions Manager

SOS International; Whitpain Township (PA); On-site; USD 80,000 - 110,000; Full time

Job summary

SOS International is seeking an Air and Transportation Solutions Manager to oversee aviation operations and manage provider networks. This role involves developing strategic partnerships, ensuring compliance, and leading crisis responses in a high-paced environment.

The ideal candidate will have a strong background in the commercial aviation industry, negotiating contracts, and managing transport solutions. A robust understanding of aviation insurance and operational logistics is essential for success in this position.

Qualifications

• Experience in commercial aviation industry and dealing with aviation operators.
• Operational or logistics background.
• Experience with maritime transportation is beneficial.

Responsibilities

• Develop strategic partnerships and optimize transportation opportunities.
• Build and manage provider network and negotiate contracts.
• Oversee service delivery and lead crisis response.

Skills

Aviation operations

Aviation business and/or network provider background

Exceptional knowledge of aviation insurance

IT literate

Knowledge of charter leasing negotiations

Education

Bachelor or Masters degree in aviation/transportation management

Job description

Air and Transportation Solutions Manager

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

Air and Transportation Solutions Manager (ATSM), Americas Role Purpose

• Commercial Growth: Develop strategic partnerships and transportation opportunities, optimize terms and pricing, and ensure rapid-response capabilities.
• Provider/Network Management: Maintain a high-performing network of transport providers, ensuring availability, compliance, and cost-effectiveness.
• Operational Excellence: Lead medical and security transport solutions, support crisis management, and ensure readiness for complex scenarios in a high-paced operational center environment.

Key Responsibilities

Client Engagement & Business Development

• Develop client partnerships and pursue new opportunities.
• Support sales and marketing.

Provider Network & Relationship Management

• Build and manage provider network.
• Negotiate contracts and foster relationships.

Operational Delivery & Crisis Response

• Oversee service delivery and compliance.
• Lead crisis response and implement contingency plans.

Quality Assurance & Continuous Improvement

• Monitor and improve services.
• Drive continuous improvement and conduct audits.
• Collaborate with teams and provide training
• Promote collaboration and learning.

Required Skills & Knowledge

• Aviation operations
• Aviation business and/or network provider background
• Track record of aircraft charter and leasing and quality/business process improvement.
• IT literate
• Charter, wet/dry leasing contract negotiations
• Exceptional knowledge of aviation insurance, including war-risk.
• Understanding of how flights are dispatched, working knowledge of NOTAMS and other factors that impact flight routing.
• Working knowledge of Air Ambulance aircraft certifications/credentialing.

Required Experience & Qualifications

• Knowledge and experience within the commercial aviation industry.
• Experience in dealing with aviation operators and/or aircraft charter brokers.
• Operational/Logistics background
• Experience with maritime transportation beneficial

Qualifications

• Bachelor or Masters degree preferable or comparable and/or tertiary qualifications in aviation/transportation management, operations, safety, or related fields;

Required Languages

• Excellent written and spoken command of English is a must;
• Working knowledge of Spanish language advantageous