AIMS Fulfilment Specialist

Acme Construction Supply Inc.; Sparks (NV); On-site; USD 30,000 - 33,000; Full time

Job summary

Acme is seeking an AIMS Fulfillment Specialist to support inventory fulfillment, delivery, and onsite customer service across multiple job sites. You will coordinate schedules with Branch and Warehouse, maintain organized inventory, and ensure accurate data entry in Innovo and related systems.

The role requires safe driving of CMVs, adherence to safety policies, and effective communication with customers and AIMS Specialists.

Qualifications

• Delivery driving, warehouse operations, or customer service preferred.
• Ability to safely operate a commercial motor vehicle and meet insurance requirements.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with customers and internal teams.
• Basic computer proficiency (Innovo, mobile apps) preferred.

Responsibilities

• Execute AIMS fulfillment activities including picking, staging, delivering, and replenishing inventory at customer sites.
• Set up and organize inventory areas to ensure accuracy and accessibility.
• Enter and manage inventory and order activity in systems like Innovo.
• Coordinate daily service and delivery schedules with Branch and Warehouse leadership.
• Operate CMVs, maintain license and DOT compliance; follow safety policies.

Skills

Delivery driving

Warehouse operations

Customer service

Attention to detail

Time management

Communication

Independent in field

Basic computer skills

Innovo system

Samsara telematics

Tools

Innovo (Stockroom App)

Samsara

Mobile applications

Job description

Hourly Rate: $22.00 - $24.00 + Monthly Incentive Bonus After 90 DaysSchedule: Monday - Friday 7:00am - 4:00pmSummary:The Acme Inventory Management System (AIMS) Fulfillment Specialist supports the execution and delivery of AIMS services through inventory fulfillment, deliver, and onsite support. This role is responsible for ensuring accurate product handling, timely replenishment, and a high level of customer service while working closely with AIMS Specialists and the Outside Sales team. The AIMS Fulfillment Specialist plays a critical role in maintaining organized, efficient inventory environments and delivering a consistent customer experience across job sites and field locations.Duties & Responsibilities:Execute AIMS fulfillment activities including picking, staging, delivering, and replenishing inventory at customer job sites and field locationsSet up, maintain, and organize AIMS box locations and inventory areas to ensure accuracy, accessibility, and efficiencyAccurately enter and manage inventory and order activity within systems such as Innovo (Stockroom App), ensuring attention to detail and data integrityCoordinate daily service and delivery schedules in partnership with Branch and Warehouse leadership to ensure timely and efficient operationsSafely operate Company vehicles, including commercial motor vehicles (CMVs), to transport and deliver materials to job sites and customer locations; maintain a valid driver’s license, acceptable driving record, and compliance with Company insurance and DOT requirements (including eligibility for a DOT Medical Card)Follow all Company driving policies and procedures, including operation of telematics systems (e.g., Samsara), maintaining a satisfactory Driver Safety Rating, and adhering to safe driving practices in all conditions (weather, urban, and job site environments)Adhere to all Company safety policies and job site requirements, including proper use of personal protective equipment (PPE) and compliance with site-specific safety protocolsCommunicate effectively with customers, providing updates on deliveries, addressing basic inquiries, and escalating issues or concerns to the AIMS Specialist or Outside Sales Representative as appropriateProactively identify and communicate inventory discrepancies, stock issues, or service concerns to ensure timely resolution and maintain customer satisfactionSupport AIMS Specialists and the Outside Sales team by ensuring accurate execution of service, identifying potential needs in the field, and maintaining strong working relationships with customersMaintain a clean, organized, and professional work environment across vehicles, job sites, and inventory locationsAssist with general warehouse operations as needed, including material handling, loading/unloading, and other operational support activitiesParticipate in training and development opportunities to build product knowledge, system proficiency, and understanding of AIMS processes and services.Qualifications:Experience:Delivery driving, warehouse operations, or customer service preferred.Knowledge, Skills & Abilities:Ability to safely operate a commercial motor vehicle and meet Company driving and insurance requirementsStrong attention to detail and organizational skills.Ability to communicate effectively with customers and internal teams.Ability to manage time, prioritize tasks, and work independently in a field-based environment.Basic computer and system proficiency (Innovo, mobile applications, etc.) preferred.Physical Requirements:The employee is regularly required to sit; walk; use hands to finger, handle, or feel a computer mouse or other computer equipment; reach with hands and arms; talk and hear; use hands and arms to reach for, grasp and manipulate objects;The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl;May be required to move or traverse considerable distances in the facility during the course of a workday.Must have the ability to lift up to 50 lbs. to a height of 3-4 feet and load product into trucks;Must be able to remain in a stationary position for an extended period of time;Ability to ascend/descend a ladder to pull or put away product from shelving and racking;Ability to safely operate a dolly, pallet jack and/or forklift in loading and unloading supplies.Ability to work in environments requiring the use of personal protective equipment (PPE) and adherence to job site safety requirements.Ability to safely operate a commercial motor vehicle, maintain a valid driver’s license and meet Company insurance and DOT Medical Card requirements.Working Conditions:Must function equally well in a variety of environments including office, warehouse and active construction job sites.Extensive driving required in a commercial motor vehicleAll weather conditionsUrban and rural environmentsActive construction job sites