Aimbridge Corporate-Regional Director of Operations-Economy Focused

Aimbridge Hospitality; Plano (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Aimbridge Corporate is seeking a Regional Director Operations to oversee multi-hotel operations, ensuring profitability, adherence to standards, and strong guest experiences. You will guide cost controls, sales initiatives, and strategic planning across portfolios while leading teams and shaping local marketing efforts.

In this senior role, you’ll analyze financial reports, manage budgets, and collaborate with executive leadership to meet corporate goals and optimize performance across

Qualifications

• Bachelor’s degree in hospitality or equivalent experience.
• At least 6 years of related hotel operations experience.
• Strong leadership and communication skills.
• Proficient in budgeting, financial reports, and P&L concepts.

Responsibilities

• Manages revenue from rooms, housekeeping, F&B, engineering and other departments.
• Ensures profitability and maintains strong working relationships with departments.
• Creates local and national marketing plans and pricing strategies.
• Responds quickly to market changes and revises strategies.
• Participates in sales discussions and plans; knows key accounts and staff production.
• Promotes hotel policies to employees and guests through direct and indirect interaction.
• Develops and monitors annual budget; tracks hotel performance vs. budget.
• Produces monthly financial reports and analyzes variances.
• Manages HR functions: turnover, development, retention, meetings.
• Maintains asset protection via preventative maintenance programs.
• Conducts periodic Quality Assurance and franchise reviews.
• Reviews marketing calls to understand market conditions; adjusts actions.
• Ensures compliance with laws and company policies; guides subordinates.

Skills

Leadership

Communication

Budgeting

P&L concepts

Attention to detail

Planning

Organizational skills

Customer service

Computer skills

On-call availability

Education

Bachelor’s degree or equivalent experience in hospitality

Job description

Aimbridge Corporate - Regional Director Operations

Description

The Regional Director Operations manages the overall operation of multiple hotels and/or portfolios through maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations. Examines, analyzes, and evaluates operations of assigned hotels to ensure adherence to company and franchise standards and policies by performing the following duties. The majority of time is spent creating financial reports and interpreting and analyzing business records/ statistical reports. A portion of time will be assisting the sales force in developing and implementing effective sales and marketing strategies. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

QUALIFICATIONS:

• Bachelor’s degree or previous experience in the hotel hospitality field required.
• At least 6 years of related experience and/or training or equivalent combination of education and experience is required.
• Mathematical skills are needed including, but not limited to basic math, problem solving, reasoning, negotiating, budgeting, profit/loss concepts, variances and percentages are often used.
• Alcohol awareness certification. General Manager and/or other certification as required by franchise.
• Strong leadership skills with strong oral and written communication skills.
• Attention to detail, Planning and organizational ability, Customer skills, as well as Computer skills and general Accounting knowledge
• Comfortable working in fast paced environment and willingness to be on call when away from work.

JOB RESPONSIBILITIES:

• Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments.
• Ensures all departments are profitable and maintain strong working relationships.
• Creates local and national marketing plans and pricing strategies and knows market segments.
• Responds quickly to changing market conditions and revises strategies accordingly.
• Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
• Promotes hotel’s policies and philosophies to employees and guests through direct and indirect interaction.
• Creates the hotel’s annual budget and monitors the performance of the hotel throughout the year.
• Produces monthly financial reports and knows at all times where the hotel stands against budget.
• Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
• Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
• Completes a property Quality Assurance and franchise review semi-quarterly.
• Reviews GM’s marketing calls semi-quarterly to maintain a thorough understanding of market conditions.
• Completes a direct bill audit semi-quarterly.
• Implements programs that meet corporate goals and objectives.
• Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President.
• Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Conducts area meetings semi-annually.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook. Expected to report to work on scheduled days and at scheduled times.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
• Other duties as assigned by supervisor or management

PROPERTY INFORMATION:

At Aimbridge, hospitality is at the heart of everything we do. As the world's leading global hospitality management company, we are dedicated to being the most trusted hotel operator and employer in the industry. With a portfolio of over 80 respected hotel brands and a commitment to creating exceptional guest experiences, we focus on strong relationships with our partners and creating a strong culture for our team members. Join us in setting the new standard for hospitality excellence, where trust is the foundation of our success story.