AIDE SOCIAL WORK

UNM Hospital; Albuquerque (NM); On-site; USD 55,000 - 72,000; Full time

Job summary

City of Alb-Early Intervention seeks a dedicated care support assistant to aid care management staff with admissions and discharge processes, ensuring policy adherence and timely patient flow.

The role involves assisting with meals, lodging, transportation payments, and maintaining patient data. Strong communication and bilingual abilities are advantageous.

Qualifications

• High school diploma or GED required; additional technical training preferred.
• Experience in care coordination or hospital admissions is a plus.
• Bilingual English/Spanish is desirable depending on patient needs.

Responsibilities

• Assist care management staff in providing services and support admissions/discharge processes.
• Identify payment sources and assist with related forms to facilitate admissions.
• Maintain patient care documentation and input data into the system.
• Support safety policies and report concerns to improve patient care.
• Assist with meal, lodging, transportation arrangements and related payments.

Skills

Care management

Patient care

Data entry

Communication

Bilingual English/Spanish

Education

High School Diploma or GED

Vocational/Technical training

Tools

Microsoft Office

Job description

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: City of Alb-Early Intervention
FTE: 1.00
Full Time
Shift: Days

Position Summary:
Assists Care Management staff in providing care management services, and assists in some aspects of the admissions and discharge process to facilitate smooth and timely admission and discharge. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities

• PAY ASSISTANCE - Upon referral from various sources, assists with meals, lodging, and transportation; identifies payment sources and completing forms (SSI/ISD) to facilitate appropriate admissions and timely discharges
• PAY ASSISTANCE - Makes phone contacts with appropriate agencies to get funds for meals, lodging, and other services
• PAY ASSISTANCE - Assists with meal ticket billing
• PAY ASSISTANCE - Develops and maintains resources for local psycho-social health related services
• DATA ENTRY - Use computer to access and input patient information
• ADMINISTRATION - Documents patient care services; completes statistics
• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Related Education and Experience may be substituted for one another on a year for year basis.

Education:

Essential:

• High School or GED Equivalent
• Vocational or Technical

Nonessential:

• Associate Degree

Education specialization:

Essential:

• Related - Post High School

Nonessential:

• Related Discipline

Experience:

Essential:
No minimum experience required

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:

Essential:

• Valid New Mexico Driver's License
• UNM Vehicle Operator's Permit w/in 60 days

Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions:

Essential:

• No or min hazard, physical risk, office environment
• Subject to random alcohol and substance testing
• Tuberculosis testing is completed upon hire and additionally as required