Aide Dietary

University of Maryland Medical System Corporation; Baltimore (MD); On-site; USD 28,000 - 38,000; Full time

Job summary

University of Maryland Medical System Corporation is seeking a Diet Aide to assemble and deliver patient meals and cafeteria orders. The role emphasizes accuracy in tray assembly, courteous patient interactions, and maintaining sanitary kitchen and trayline areas.

Responsibilities include following policies, preparing and portioning foods, and coordinating with Diet Office to ensure correct diets and nutrition.

Qualifications

• Assists with meal tray assembly and delivery to patients and cafeteria.
• Maintains safe and sanitary work conditions in kitchen and trayline areas.
• Handles and labels trays, utensils, and food items per policy.

Responsibilities

• Assembles meal trays, nourishments, and snacks for patients and cafeteria customers.
• Delivers trays within standard time frames and greets patients by name.
• Maintains cleanliness of trayline, dishroom, and carts; breaks down dirty trays and washes dishes.

Skills

Customer service

Professional appearance

Reading & writing English

Education

High School diploma or GED

Read and write English

Job description

• Assembles accurately meal trays, nourishments, floor supplies, tube feedings and snacks for patients or cafeteria customers. Delivers regular and late trays within the standard time frame.
• Complies with departmental polices to include polices on break times, meal times, eating in kitchen, labeling, dating foods items, uniforms, etc. Consistently wears I.D. badge. Demonstrates a professional appearance.
• Maintains safe and sanitary work conditions. Completes cleaning assignments in trayline area, dishroom and delivery of carts.
• Cleans and assembles sanitized silverware into bags and prepares bread in bags for next meal period.
• Promotes and enhances positive customer relations with an emphasis on good customer service, demonstrates courtesy when speaking to patients/visitors and demonstrates professional behavior at all times.
• Sets up trayline stations with an adequate amount of supplies (i.e. food, beverages, supplement, salads, condiment, etc.) to begin trayline on time with no need to restock during meal service. Replenishes trayline stations following meal adequately for next meal service.
• Delivers patient trays to room by following standard procedures outlined:
• Knock on door prior to entering room
• Greet patient by name, introduce yourself, smile and establish eye contact
• Verify room number, diet and patient before giving tray to the patient using established patient

Job Requirements

• Assembles accurately meal trays, nourishments, floor supplies, tube feedings and snacks for patients or cafeteria customers. Delivers regular and late trays within the standard time frame.
• Complies with departmental polices to include polices on break times, meal times, eating in kitchen, labeling, dating foods items, uniforms, etc. Consistently wears I.D. badge. Demonstrates a professional appearance.
• Maintains safe and sanitary work conditions. Completes cleaning assignments in trayline area, dishroom and delivery of carts.
• Cleans and assembles sanitized silverware into bags and prepares bread in bags for next meal period.
• Promotes and enhances positive customer relations with an emphasis on good customer service, demonstrates courtesy when speaking to patients/visitors and demonstrates professional behavior at all times.
• Sets up trayline stations with an adequate amount of supplies (i.e. food, beverages, supplement, salads, condiment, etc.) to begin trayline on time with no need to restock during meal service. Replenishes trayline stations following meal adequately for next meal service.
• Delivers patient trays to room by following standard procedures outlined:
• Knock on door prior to entering room
• Greet patient by name, introduce yourself, smile and establish eye contact
• Verify room number, diet and patient before giving tray to the patient using established patient

Identifiers

Page #2

Diet Aide

• Place tray on bedside table, wheel table to appropriate place for patient to eat
• Retrieve trays from all patient rooms and check pantry areas for stray trays on all units within 45 minutes after tray delivery
• Check all units delivered to a second time for missing trays. Communicate trays left on units to Supervisor.
• Complete these duties as assigned
• Record Calories Count results at evening meal
• Inventories and stocks floor supplies on unit
• Prepare and portion cold foods according to recipes and production sheet.
• Collects menus and returns to Diet Office following tray pick-up. Communicated to Diet Office and

Supervisor any patient related concerns; diet changes food preferences, etc.

• Breaks down dirty trays, wash dishes, sanitize caddy carts and cleans and sanitizes dishroom area per standards.
• Demonstrates a working knowledge of all diets (menu restrictions, correct portions, condiment not allowed, etc.)
• Demonstrates the use of equipment in a safe and proper manner.
• Performs other related duties as directed.

Work Experience

Education

High School diploma or GED preferred. Must be able to read and write English.

Experience:

Food Service experience preferred.

Contacts:

All hospital personnel, patients and visitors.

Physical Demands:

Bending, lifting, walking, pushing, pulling and stands on feet most of the day.

Working Conditions

Kitchen environment (hot and cold temperatures)

Hazards

Exposure to potentially hazardous equipment and work area may have slippery floors.