AI Transformation Lead Technical Program Manager

Aumni; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in the Corporate Sector - Employee Platforms seeks a Senior AI Transformation Lead Technical Program Manager to drive a multi-year AI-enabled transformation across HR and Technology, translating executive intent into outcomes and an integrated roadmap.

You will lead cross-functional delivery with engineering, product, HR and controls, champion responsible AI adoption, manage risks, and deliver executive-ready insights while building a disciplined delivery rhythm.

Qualifications

• 5+ years directing complex technology programs in large organizations.
• Proven ability to lead cross-functional delivery and executive-level communications.
• Experience delivering adoption and change across HR and Technology or employee platforms.

Responsibilities

• Own end-to-end program delivery for a multi-year transformation with clear milestones and metrics.
• Lead governance, OKRs/KPIs, RAID, risk management and executive reporting.
• Create integrated plans across teams and vendors ensuring on-time delivery.
• Drive cross-functional alignment and clear scoping with dependencies and trade-offs.
• Enable change management, readiness and benefits realization for sustained adoption.
• Deliver executive-ready narratives and insights with data visualization.

Skills

Technical program management

Senior stakeholder management

Executive-level communication

Delivery governance

AI fluency

Change management

Delivery methodologies

Education

PMP certification

Agile/Scrum certification

Tools

OKRs/KPIs

Governance tooling

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As an AI Transformation Lead Technical Program Manager at JPMorgan Chase in the Corporate Sector- Employee Platforms, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. You will lead strategy-to-execution for an Operating Committee-sponsored, multi-year transformation spanning HR and Technology. You will translate executive intent into a clear outcomes framework, integrated roadmap, and disciplined delivery across multiple workstreams. You’ll partner closely with engineering, architecture, product, HR, and control functions to drive delivery transparency, manage interdependencies, and enable sustained adoption—while embedding responsible AI capabilities into program execution.

Job Responsibilities

• Own end-to-end program delivery for a complex, multi-year transformation, translating Operating Committee priorities into clear problem statements, target outcomes, milestones, and measurable success metrics.
• Lead governance and executive operating cadence, including OKRs/KPIs, executive steering materials, RAID, dependency management, delivery health reporting, and decision/approval forums to enable timely, well-informed decisions.
• Create and maintain integrated program plans across teams and vendors, including sequencing, resourcing inputs, requirements/feature tracking, milestones, and cutover/rollout planning to ensure on-time delivery and seamless integration with existing platforms.
• Drive cross-functional alignment with engineering, architecture, product, HR, and key stakeholders to clarify scope, value case, dependencies, and trade-offs; maintain accountability across workstreams and remove blockers.
• Enable change management, adoption, and benefits realization, partnering with HR and change stakeholders on communications, training approaches, readiness tracking, and measurement of realized outcomes to ensure solutions embed into business-as-usual.
• Proactively manage risks, issues, and dependencies, surfacing concerns early, driving mitigation plans, and executing appropriate escalation paths with clear options and recommendations.
• Deliver executive-ready narratives and insights, using crisp synthesis and data visualization to communicate progress, risks, trade-offs, decisions required, and recommendations.
• Facilitate workshops and decision forums that build shared understanding, resolve ambiguity, and maintain momentum across HR and Technology leadership.
• Strengthen delivery discipline and continuous improvement, applying modern delivery practices and helping teams inspect/adapt operating rhythms, metrics, and ways of working to improve predictability and outcomes.
• Champion AI fluency and responsible adoption of agentic capabilities, identifying and delivering opportunities to embed AI-assisted workflows into program execution (e.g., portfolio insights, delivery automation, risk identification, stakeholder communications) in partnership with product, engineering, and control stakeholders.
• Lead experimentation and learning loops, running lightweight pilots with defined success measures, capturing lessons learned, and scaling what works with appropriate governance and risk management.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated ability to lead delivery across multiple teams and stakeholder groups, including complex planning, dependency management, and executive-level communication.
• Strong strategic and analytical capability to define success measures, assess performance, identify improvement opportunities, and drive data-driven metrics (OKRs/KPIs, delivery health indicators).
• Strong governance and controls orientation, including risk/issue management, documentation rigor, and operating committee/steering engagement.
• Proven ability to deliver adoption and change outcomes (communications, readiness, training coordination, benefits tracking) as part of sustained transformation.
• Excellent facilitation and stakeholder management skills; comfortable driving alignment, negotiating trade-offs, and presenting clear recommendations to senior leaders.
• Fluency across delivery methodologies and tools (Agile, Scrum, Kanban, Waterfall) with sound judgment to apply the right approach per initiative.
• High adaptability and structured problem-solving in fast-paced, ambiguous environments.
• Strong technical fluency across modern platforms and digital tools, enabling effective partnership with architecture and engineering teams.
• Demonstrated prior experience as a champion for AI fluency and adoption of agentic capabilities, including identifying and delivering tools and opportunities to embed AI-assisted workflows into program execution (e.g., portfolio insights, delivery automation, risk identification, stakeholder communications) in partnership with product, engineering, and control stakeholders.
• AI fluency and intellectual curiosity, with the ability to evaluate and apply agentic tools to improve delivery execution and transparency while balancing governance and risk.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting programs spanning HR and Technology / employee platforms.
• Certifications (Agile/Scrum, PMP, Lean, Prosci/change management)

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Seeking a Senior Technical Program Manager who is experienced in AI Transformation