AI Systems & Workflow Specialist

Remlance.com; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

A tech company in the United States is seeking an AI Systems & Workflow Specialist to enhance internal systems through automation and AI tools. Ideal candidates will have over 3 years of experience in operations and a strong understanding of data flows. This role involves streamlining processes, designing automations, and collaborating across departments to improve efficiency in a fully remote setting.

Qualifications

• 3+ years experience in operations, growth, or systems-focused roles.
• Proven ability to automate workflows using various tools.
• Familiarity with APIs and ability to write lightweight scripts.

Responsibilities

• Design and implement automations using tools like Zapier and HubSpot.
• Identify and redesign high-friction workflows.
• Collaborate with leadership to build dashboards and OKR-tracking systems.

Skills

Automation skills

Data flow management

APIs knowledge

Problem-solving

Communication skills

Education

3+ years in operations or systems-focused roles

Tools

Zapier

Airtable

HubSpot

OpenAI

Job description

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Job Description

We’re looking for an AI Systems & Workflow Specialist to help scale and optimize our internal systems using cutting-edge tools and intelligent workflows. In this role, you’ll be the driving force behind process automation across teams: leveraging AI, no-code/low-code platforms, and data tools to streamline how we operate.

Job Description

We’re looking for an AI Systems & Workflow Specialist to help scale and optimize our internal systems using cutting-edge tools and intelligent workflows. In this role, you’ll be the driving force behind process automation across teams: leveraging AI, no-code/low-code platforms, and data tools to streamline how we operate.

You’ll be designing, implementing, and maintaining automations that eliminate manual work, improve customer experience, and increase team efficiency. Your day-to-day will involve building scalable systems that free up human time and help us move faster as a fully remote, tech-enabled company.

This role is perfect for someone who is systems-oriented, thrives on automation, and gets excited by solving messy operational problems with elegant AI-powered solutions.

Key Responsibilities

AI-Driven Process Automation

Design and implement automations using tools like Zapier, Make, HubSpot workflows, GPT-powered scripts, and more.

Identify high-friction workflows and redesign them using AI, APIs, and automation platforms.

Proactively seek out opportunities to reduce manual effort across teams (Ops, Sales, CS, Design, etc.).

Cross-Functional Execution & Enablement

Work with stakeholders to scope automation needs and translate them into scalable, repeatable systems.

Collaborate with leadership to build out dashboards and OKR-tracking systems that automate updates and surface insights.

Partner with sales and marketing to build automated lead generation engines and customer workflows.

Data & Workflow Management

Maintain clean and connected data systems across tools (e.g. HubSpot, Airtable, Notion, ClickUp, Google Sheets).

Ensure automations are reliable, documented, and monitored for errors.

Own internal tooling stack and recommend new tools as the company scales.

Continuous Improvement & AI Experimentation

Run small AI pilots (e.g., customer support GPT bots, AI QA checkers for design files, automated Slack reports) to validate value.

Measure impact of every automation on time saved, quality increased, or revenue generated.

Stay on top of emerging AI/ops tools and evaluate for internal use.

What We’re Looking For

3+ years experience in operations, growth, or systems-focused roles

Proven ability to automate workflows using tools like Zapier, Make, Airtable, HubSpot, OpenAI, or similar

Strong understanding of data flows, system integrations, and automation architecture

Familiarity with APIs and ability to write lightweight scripts (e.g., Python, JavaScript) is a plus

Highly proactive, curious, and excited by AI and the future of work

Experience working in a startup or fast-paced remote team environment

Excellent problem-solving and communication skills

Bonus: Experience in customer journeys, e-commerce, or creative production pipelines

THE/STUDIO’s Company Values

Intellectually curious – possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right

Self-motivated with a meaningful reason to deliver excellence

Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

Radical candor – Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

Operates with a level of urgency – values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment

Natural customer centricity – has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them

Results-driven – focuses on achieving and exceeding measurable objectives

Our Typical Hiring Process

Submit an application. IMPORTANT: Please submit your resume/CV in English

Initial Chat with Global Recruiter

Hiring Manager Interview

Assessment/Case Study – if applicable

Final Interview

Note that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.

At THE/STUDIO, we know that our Company’s strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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