AI Systems Integrator

Council on Aging (COA); Blue Ash (OH); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid work environment

Pension plan with 6% company contrib.

Generous PTO and 12 holidays

Medical, dental, vision, EAP, and pet保

Job summary

Council on Aging (COA) in Southwestern Ohio seeks an AI Systems Integrator to turn ideas into practical, scalable solutions that reduce staff burden and improve care quality for older adults and caregivers.

You will partner with clinical, administrative, compliance, and operational teams to identify opportunities, configure AI tools such as Microsoft Copilot and Power Automate, and deliver working solutions from concept to full adoption.

Qualifications

• 3–5 years in automation, digital transformation, or process improvement.
• 2+ years implementing AI tools in a workplace.
• Experience with Microsoft Copilot, Copilot Cowork, Power Automate, and automation platforms.
• Proven ability to build workflows and prompt systems usable by non-technical staff.
• Strong project execution skills with the ability to manage multiple initiatives.

Responsibilities

• Identify workflows and opportunities for AI and automation.
• Build and deploy AI-powered workflows using Copilot and Power Automate.
• Create prompt frameworks, configure agents, and test solutions in real world conditions.
• Connect AI tools to existing systems and document solutions for sustainability.
• Design and deliver AI training programs and coaching for staff.

Skills

Automation

AI tools

Microsoft Copilot

Power Automate

Workflow design

Project management

Tools

Copilot Cowork

Power Automate

AI platforms

Job description

Turn Possibility into Reality. Build What Works.

At COA, you won’t just talk about AI you’ll implement it where it matters most. As our AI Systems Integrator, you’ll design and deploy real solutions that reduce staff burden, improve quality, and help our teams better serve older adults and caregivers across Southwestern Ohio.

Job Summary

This is a hands-on, outcome-driven role for a builder. You’ll identify opportunities, configure AI tools, and deliver working solutions from first idea to full adoption.

You’ll partner directly with teams across clinical, administrative, compliance, and operational functions bringing AI into daily workflows in a way that is practical, ethical, and sustainable. Your success is measured by what works: solutions that are built, adopted, and making a difference.AI Systems Integrator

What You’ll Do

AI Opportunity Assessment

• Partner with staff to understand workflows and identify opportunities for AI and automation
• Evaluate feasibility, impact, and risk including privacy and compliance considerations
• Recommend prioritized solutions and contribute to an organizational AI roadmap

AI Solution Implementation

• Build and deploy AI-powered workflows using tools like Microsoft Copilot and Power Automate
• Create prompt frameworks, configure agents, and test solutions in real-world conditions
• Connect AI tools to existing systems and document solutions for sustainability
• Design and deliver AI training programs and coaching for staff at all levels
• Manage multiple projects simultaneously from concept to completion
• Track progress, communicate updates, and remove blockers
• Ensure organization-wide adoption of AI tools through hands-on implementation

AI Support & Process Improvement

• Serve as the go-to resource for AI questions and coaching
• Facilitate working sessions to co-build solutions with teams
• Apply Lean/process improvement methods before automating workflows

Measurement & Responsible AI

• Track outcomes such as time saved, error reduction, and adoption rates
• Promote ethical, compliant AI use and support governance efforts
• Identify risks and ensure solutions meet privacy and data protection standards

Qualifications

Required

• 3–5 years in automation, digital transformation, or process improvement
• 2+ years implementing AI tools in a workplace setting
• Experience with Microsoft Copilot, Copilot Cowork, Power Automate, and automation platforms
• Proven ability to build workflows and prompt systems usable by non-technical staff
• Strong project execution skills with the ability to manage multiple initiatives

Preferred

• Experience in healthcare, human services, or regulated environments
• Familiarity with Lean, Six Sigma, or similar methodologies
• Experience delivering training and supporting change management

• Familiarity with Power BI, Tableau, Visio, or Lucid chart.

Valued Certifications (not required)

• Microsoft Power Platform or Copilot certifications
• Lean Six Sigma
• PMP/CAPM
• AI governance or applied AI credentials

Why Join COA?

• 50+ years of trusted service supporting older adults in Southwestern Ohio
• Be part of a mission-driven organization where your work directly improves lives
• Work alongside teams who value innovation, collaboration, and real-world impact
• “I get to build tools that genuinely make people’s jobs easier and that translates into better care for clients. That’s meaningful work.” COA Team Member

Benefits That Support Your Life and Purpose

• Make an impact: Help reduce administrative burden so staff can focus more on the people they serve
• Flexibility & autonomy: Hybrid work environment with trust and independence
• Future-focused security: Pension plan with 6% annual company contribution
• Work-life balance: Generous PTO and 12 paid holidays
• Health & wellbeing: Medical, dental, vision, EAP, and pet insurance
• Professional growth: Opportunities to expand your skills in a rapidly evolving field

Why Join COA?

Ready to build solutions that matter?

If you’re energized by turning ideas into working systems and want your work to directly support people in your community, we want to hear from you.

Note: This description reflects current requirements and responsibilities and is subject to change.