AI Support Engineer

BioSpace; North Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

AbbVie is seeking an AI Support Engineer to join our Regulatory Affairs team in the United States. This associate-level role focuses on evaluating emerging AI technologies, understanding workflows, and delivering solutions that improve efficiency, compliance, and operational effectiveness.

You will collaborate with stakeholders and cross-functional teams to plan pilots and proofs of concept, document requirements, and ensure responsible, ethical AI within a regulated environment.

Qualifications

• Bachelor's degree with 2 years' experience or Master's degree with 0 years' experience.
• Foundational understanding of technology concepts and data management.
• Exposure to process improvement or tech projects in academic or professional settings.
• Familiarity with AI, ML, or automation concepts and responsible AI.

Responsibilities

• Understand regulatory processes and identify where AI can add value.
• Evaluate AI tools and platforms and document findings.
• Plan and coordinate pilots, POCs, and technology evaluations.
• Document business requirements, user stories, and process maps.
• Support workflow analysis and optimization workshops.
• Ensure AI use cases meet responsible, compliant standards.

Skills

Strong communication

Problem solving

Tech curiosity

Regulatory awareness

Multitasking

Education

Bachelor's or Master's degree

Tools

Microsoft 365

SharePoint

Teams

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

AbbVie is seeking an AI Support Engineer to join our team in a role dedicated to supporting the Regulatory Affairs organization through the identification and evaluation of emerging technology solutions, with a particular emphasis on artificial intelligence (AI) capabilities. This position partners closely with Regulatory Affairs stakeholders, business process owners, and cross-functional technology teams to assess current workflows, explore opportunities for responsible AI integration, and support the delivery of solutions that enhance efficiency, compliance, and operational effectiveness.

This is an associate-level role designed for an early-career professional who is eager to learn, contribute meaningfully to technology initiatives, and grow within a highly collaborative, mission-driven environment. The successful candidate willdemonstrateintellectual curiosity,a strong foundationin technology concepts, and a commitment to the ethical and responsible use of AI in a regulated industry.

Responsibilities

• Partner with Regulatory Affairs stakeholders to develop a working understanding of business processes, workflows, and pain points; support the identification of opportunities where AI and emerging technologies may add measurable value.
• Assistin the evaluation and assessment of AI tools, platforms, and capabilities relevant to the Regulatory Affairs function, contributing to the documentation of findings and recommendations for review by senior team members.
• Collaborate with business and technical teams to support the planning, coordination, and execution of pilots, proofs of concept (POCs), and technology evaluations in alignment with organizational priorities.
• Contribute to the documentation of business requirements, user stories, and process maps that help translate regulatory needs and stakeholder goals into clearly articulated technology solutions.
• Support process improvement initiatives by gathering data, conducting research, andparticipatingin workshops or working sessions focused on workflow analysis and optimization.
• Assistin ensuring that AI use cases are evaluated through the lens of responsible, ethical, and compliant technology practices, consistent with AbbVie's standards and applicable regulatory guidelines.
• Engage in knowledge sharing and learning opportunities across the technology and Regulatory Affairs organizations to build domainexpertiseand technical acumen.
• Maintainaccurateand organized documentation of project activities, meeting notes, action items, and status updates in support of team deliverables.
• Performadditionalresponsibilities as assigned to support the broader technology team and organizationalobjectives.

Qualifications

• Bachelor's Degree and 2 years' experience OR Master's Degree plus 0 years' experience
• Foundational understanding of technology concepts, including software applications, data management, or systems analysis.
• Demonstrated exposure to process improvement methodologies or participation in technology-related projects in an academic, internship, or professional setting.
• Familiarity with artificial intelligence, machine learning, or automation concepts, including awareness of common use cases and general principles of responsible AI.
• Strong written and verbal communication skills, with the ability to engage effectively with both technical and non-technical audiences.
• Proficiencyin enterprise collaboration tools (e.g., Microsoft 365, SharePoint, Teams) and standard business productivity applications.
• Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines in a structured team environment.
• Strong attention to detail, intellectual curiosity, and a proactive approach to learning and problem-solving.

Preferred

• Prior experience or coursework related to pharmaceutical, biotechnology, or other regulated industry environments.
• Exposure to Regulatory Affairs processes, regulatory submissions, or document management systems within a life sciences context.
• Familiarity with AI/ML platforms, low-code/no-code tools, or enterprise technology evaluation frameworks.
• Experience supporting business analysis activities, including requirements gathering, stakeholder interviews, or process documentation.
• Knowledge of data privacy considerations, ethical AI principles, or technology governance frameworks.
• Experienceparticipatingin agile, scrum, or other iterative project delivery methodologies.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographiclocation,andwemay ultimately pay more or less than the posted range. This range may be modified in thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipate in our short-term incentiveprograms.

Note: No amount of pay is considered to bewages or compensation until such amount is earned, vested, and determinable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremains in the Company'ssoleandabsolutediscretion unless and until paid andmay bemodified at the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html