AI Strategy & Opportunity Identification
- Identify opportunities to leverage AI across departments to improve efficiency, reduce costs, and increase revenue.
- Work with department leaders to understand business processes, challenges, and potential AI applications.
- Evaluate and prioritize AI initiatives based on business impact, feasibility, cost, and ROI.
- Help develop and maintain the company's AI roadmap.
AI Team Development
- Assist leadership in defining the structure, roles, and capabilities needed for an internal AI team.
- Identify technical skills, resources, and external partners required to execute AI initiatives.
- Help establish processes for evaluating, approving, and implementing AI projects.
- Support the development of company-wide AI standards, governance, and best practices.
AI Project Execution
- Translate business needs into clear AI project requirements and functional specifications.
- Coordinate between department stakeholders, IT, developers, and external AI vendors.
- Manage AI project priorities, timelines, deliverables, and implementation progress.
- Evaluate AI tools, platforms, and automation solutions, including build-versus-buy decisions.
- Coordinate pilot programs and proof-of-concept testing before broader deployment.
Business Process Improvement & Automation
- Analyze existing workflows to identify opportunities for AI-driven automation.
- Develop process documentation, workflow maps, and implementation requirements.
- Identify opportunities to integrate AI with existing business systems, databases, and reporting tools.
- Help standardize and improve processes before implementing AI solutions.
Performance Measurement & Adoption
- Establish KPIs and success criteria for AI initiatives, including productivity gains, cost savings, and ROI.
- Monitor implemented solutions to ensure they deliver measurable business value.
- Work with department leaders to drive AI adoption and employee training.
- Identify opportunities to expand successful AI applications across the organization.
- Provide regular updates to leadership on AI initiatives, results, and recommended next steps.
AI Governance & Risk Management
- Support the development of policies governing responsible AI use, data security, and confidentiality.
- Evaluate potential risks associated with AI tools, vendors, and business applications.
- Ensure appropriate human oversight, testing, and quality controls are incorporated into AI-enabled processes.
Skills & Experience
AI Knowledge & Technical Competency
- Strong understanding of generative AI, large language models (LLMs), AI agents, and workflow automation.
- Hands-on experience with AI platforms such as ChatGPT, Claude, Microsoft Copilot, or Gemini.
- Experience with AI automation and integration tools such as n8n, Make, Zapier, or Power Automate.
- Understanding of APIs, system integrations, and how AI connects with existing business applications.
- Working knowledge of data structures, databases, and data quality requirements.
- Ability to evaluate AI tools, vendors, and technical solutions.
Business Analysis & Process Improvement
- Strong business process analysis and workflow mapping skills.
- Ability to identify AI opportunities that deliver measurable efficiency improvements, cost reductions, or revenue growth.
- Experience gathering business requirements and translating them into technical specifications.
- Ability to evaluate business cases, ROI, and implementation feasibility.
- Experience with process improvement and automation initiatives.
Project Management & Execution
- Experience managing cross-functional technology or automation projects.
- Ability to develop project plans, establish priorities, and manage implementation timelines.
- Experience coordinating internal stakeholders, technical resources, and external vendors.
- Ability to manage multiple initiatives and competing business priorities.
- Strong problem-solving and execution skills.
- Ability to help develop an organizational AI strategy and implementation roadmap.
- Understanding of the technical roles and capabilities required to build an internal AI team.
- Experience establishing processes, standards, and governance for emerging technologies.
- Ability to evaluate build-versus-buy decisions and external development resources.
- Understanding of AI security, data privacy, and responsible AI practices.
Communication & Change Management
- Strong communication skills with both technical and nontechnical stakeholders.
- Ability to work directly with department leaders to identify and implement AI opportunities.
- Ability to explain technical concepts in practical business terms.
- Experience supporting technology adoption, employee training, and organizational change.
- Strong documentation, presentation, and leadership reporting skills.
Recommended Experience
- 5+ years in business analysis, technology implementation, process improvement, or digital transformation.
- 2+ years of hands-on experience implementing AI or intelligent automation solutions.
- Demonstrated success deploying AI or automation solutions with measurable business results.
- Experience in e-commerce, consumer products, or operations-driven businesses preferred.
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience.
Benefits & Work Setup
- Comprehensive Benefits Package: Full coverage offering medical, dental, vision, paid time off (PTO), and company-recognized holidays.
- Company Hardware Provided: You will be provided with a dedicated company laptop/device for all official work activities.
- Time Tracking & Productivity Tools: A productivity tool that supports workload visibility, capacity planning, and productivity insights
This role should be a technically proficient business leader who can identify, prioritize, and drive AI implementations. Not necessarily a software engineer or AI developer. However, hands-on experience building AI workflows and prototypes should be a requirement, not merely a preference.
Compensation and Benefits
Base pay: $95,000 annually. This range reflects what Triquetra Health reasonably and in good faith expects to pay for this position at the time of posting. Actual compensation will depend on job-related factors including but not limited to skills and experience.
Benefits: Medical, dental, vision, paid time off, and paid holidays.
Triquetra Health, LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age (40 or older), disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodation
Triquetra Health provides reasonable accommodation to qualified individuals with disabilities during the application and interview process and in employment. To request an accommodation, contact peopleops@triquetrahealth.com.
Applicants must be legally authorized to work in the United States. Triquetra Health does not discriminate on the basis of citizenship status or national origin.
Application Notice
Triquetra Health does not request salary history at any stage of the hiring process. Applicants are not asked to provide date of birth, graduation dates, or other age-identifying information.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications, and duties may change at the Company’s discretion. This description does not constitute an employment contract and does not alter the at-will nature of employment.