AI Sr. Product Manager, Patient Engagement

Docplanner; United States; Remote; USD 67,000 - 101,000; Full time

Benefits offered by this job

Flexoh benefits package

Private healthcare (Adeslas)

Gym partnerships (Wellhub)

Mental wellness platform (iFeel)

Language classes (English/Spanish)

Birthday/anniversary day

Job summary

Docplanner is seeking an AI-focused Product Manager to transform patient experience with AI-powered journeys, drawing on medical context, wearables, and behavioral signals. You would help define how AI-native product teams operate, guiding personalized healthcare journeys across chronic conditions, preventive care, and longevity goals.

You will work with AI tools daily to accelerate discovery, prototyping, PRD creation, and execution, partnering with Engineering, Design, Data, Legal, and AI

Qualifications

• 5+ years of PM experience building digital consumer products.
• User-centric mindset for consumer-facing experiences.
• Excellent communication and stakeholder management.
• Cross-functional collaboration with Engineering, Design and Data.
• Strong analytical, data-informed decision making.
• Comfort with ambiguity and emerging spaces.
• Hands-on AI tools in daily product workflows (1-2 yrs).
• Experience using Claude, Cursor, ChatGPT for prototyping.
• Experience creating prototypes, PRDs, and specs with AI.
• Bonus: AI-powered products, wearables, health data.

Responsibilities

• Define strategy for AI-powered patient engagement experiences.
• Design personalized healthcare journeys for different patient needs.
• Partner with stakeholders to shape AI-enabled experiences.
• Work on LLM-powered experiences including conversational interfaces.
• Create intuitive experiences with AI-guided guidance and recommendations.
• Analyze conversational data and product metrics to improve outcomes.
• Drive experimentation and iterative product improvements using data-informed methods.
• Use AI tools daily to accelerate discovery, prototyping, PRD creation and execution workflows.
• Create prototypes and product specs closely connected to engineering implementation.
• Collaborate with Engineering, Design, Data, Legal and AI teams to deliver safe AI-native experiences.
• Help evolve AI-native product development practices and upskill the product org.

Skills

Product management

User-centric mindset

Communication skills

Cross-functional work

Data-driven decisions

AI tooling experience

AI prototyping tools

Prototype/PRD creation

Healthcare/Healthtech

Tools

Claude

Cursor

ChatGPT

Job description

Docplanner is a healthcare technology platform operating in 13 countries under brand names including Doctoralia and ZnanyLekarz. More than 90 million patients use it every month, and over 300,000 specialists rely on its tools for booking management and patient communication. The company is backed by Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners, and employs over 2,500 people globally. Its Engineering, Data, and Product teams (over 300 people) build the product across all markets.

The role

This role sits within the Product organization and focuses on transforming the patient experience into an AI-powered health companion. You would help define how AI-native product teams operate at Docplanner, working on personalized healthcare journeys that draw on medical context, healthcare history, wearable integrations, and behavioral signals. The scope covers chronic condition management, preventive care, and longevity optimization.

What you would do

• Define and drive the strategy for AI-powered patient engagement experiences, identifying high-impact patient problems and prioritizing AI-driven solutions.
• Design personalized healthcare journeys tailored to different patient needs, behaviors, and health profiles.
• Partner with stakeholders across the organization to shape the future of AI-enabled healthcare experiences.
• Work on LLM-powered experiences including conversational interfaces, prompt optimization, and AI interaction flows.
• Create intuitive user experiences that help patients navigate their healthcare journey through AI-driven guidance and recommendations.
• Analyze conversational data and product metrics to continuously improve AI-generated responses and patient outcomes.
• Drive experimentation and iterative product improvements using data-informed methodologies.
• Use AI tools such as Claude Code, Cursor, and ChatGPT daily to accelerate discovery, prototyping, PRD creation, and execution workflows.
• Create prototypes and product specifications closely connected to engineering implementation and spec-driven development practices.
• Collaborate with Engineering, Design, Data, Legal, and AI teams to deliver safe and impactful AI-native experiences.
• Help evolve AI-native product development practices and contribute to upskilling the broader product organization.

What they are looking for

• 5+ years of Product Management experience building digital consumer products.
• Strong product thinking and a user-centric mindset, particularly in consumer-facing experiences.
• Excellent communication and stakeholder management skills.
• Experience working cross-functionally with Engineering, Design, and Data teams.
• Strong analytical and data-informed decision-making capabilities.
• Comfort operating in ambiguity and shaping products in emerging spaces.
• Hands-on experience using AI tools in daily product workflows, with 1-2 years in AI-enabled product development environments.
• Proven experience using tools such as Claude, Cursor, ChatGPT, or similar AI-assisted prototyping and development tools.
• Experience creating prototypes, PRDs, and specs using AI-assisted workflows.
• Bonus: experience building AI products powered by LLMs or conversational interfaces, familiarity with prompt optimization or conversational UX, background in healthcare or healthtech, or experience integrating wearable devices or health data.

Working arrangements

The role is 100% remote within Spain. There is also a hub in Barcelona for those who prefer a hybrid setup. Working hours are fully flexible, with only a couple of meetings required weekly. A summer intensive schedule applies in July and August (7-hour days, earlier finish). 23 paid holidays are provided, with local bank holidays exchangeable, plus an additional paid day on your birthday or work anniversary.

Pay and benefits

Salary is described as adequate to experience and skills but no specific figure is stated.

• A flexible remuneration and benefits system (via Flexoh) covers restaurant card, transportation card, kindergarten, and training tax savings.
• Benefits include a private healthcare plan with Adeslas (subsidized for family, covering medical and dental), access to gym partnerships through Wellhub, and access to the iFeel mental wellness platform.
• Free English and Spanish classes are also provided.