AI Solutions Specialist

KLA; Ann Arbor (MI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision

401(K) with matching

Employee stock purchase program (ESPP)

Job summary

KLA in Ann Arbor, MI is seeking a senior AI-enabled solutions engineer to design and implement AI agents and copilots across Microsoft and Google platforms. You will build plugins, connectors, and automated workflows integrated with SAP, ServiceNow, Snowflake, Workday, Oracle, SharePoint, and Dataverse, while aligning with governance standards.

The role requires deep experience with enterprise AI suites, strong communication, and the ability to translate business needs into scalable technology

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years in software development, automation, or AI-enabled tech delivery.
• Experience with enterprise AI/productivity platforms (Microsoft 365, Copilot, Power Platform, Google Workspace AI).
• Ability to translate business needs into technology solutions.
• Knowledge of APIs, connectors, and data sources.

Responsibilities

• Designing and developing AI agents and business solutions using Copilot Studio and Google Gemini tools.
• Building and maintaining AI extensions, plugins, and workflow automations across approved platforms.
• Configuring and enhancing Copilot, SharePoint Agents, Teams Agents, and Google Gemini experiences.
• Integrating AI with enterprise apps like SAP, ServiceNow, Snowflake, Workday, Oracle, and custom systems.
• Implementing AI-powered workflows aligned with architecture and governance standards.

Skills

AI agents

Copilot Studio

Power Platform

Azure AI

Google Gemini

APIs

Requirements gathering

Education

Bachelor’s degree in CS/IS/Engineering

Tools

Microsoft 365 Copilot

SharePoint

Teams

SAP/ServiceNow/Workday

Snowflake

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

Key Responsibilities:

• Designing and developing AI agents and business solutions using Microsoft Copilot Studio, Microsoft 365 Copilot extensibility, SharePoint Agents, Teams Agents, Azure AI services, Google Gemini, Gemini Enterprise, and Google Workspace AI capabilities
• Building and maintaining AI extensions, plugins, skills, actions, custom connectors, and workflow automations across approved Microsoft and Google AI platforms
• Configuring and enhancing Microsoft 365 Copilot, Cowork, Scout, SharePoint Agents, Teams Agents, Google Gemini experiences, and future AI capabilities from both ecosystems
• Integrating AI solutions with enterprise applications such as SAP, ServiceNow, Snowflake, Workday, Oracle, SharePoint, Dataverse, Google Workspace, APIs, and custom systems
• Implementing enterprise MCP integrations and AI-powered workflows in alignment with architecture, governance, and platform standards.

Preferred Qualifications:

• Experience building AI agents, copilots, chatbots, workflow automations, or productivity assistants for business users.
• Hands‑on experience with Microsoft Copilot Studio, Copilot, Cowork, Power Platform, Azure AI, Google Gemini, Gemini Enterprise, Google Workspace AI, or Google Cloud AI services.
• Experience creating proofs of concept, demos, solution documentation, training materials, and user adoption guides.
• Familiarity with responsible AI practices, data privacy, access control, prompt design, knowledge grounding, and AI governance concepts.
• Experience integrating AI solutions with enterprise systems such as ServiceNow, SAP, Workday, Snowflake, SharePoint, Dataverse, or APIs.
• Microsoft, Power Platform, Azure AI, Google Cloud, or Google Gemini certifications are a plus.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or related field, or equivalent practical experience.
• Five (5) years of experience in software development, automation, business applications, enterprise productivity platforms, solution consulting, or AI-enabled technology delivery.
• Experience with Microsoft 365, Copilot, Cowork, Power Platform, Copilot Studio, Azure AI, Google Workspace, Google Gemini, or similar enterprise AI/productivity platforms.
• Ability to gather business requirements, document use cases, and translate business needs into practical technology solutions.
• Basic understanding of APIs, connectors, workflows, data sources, access controls, and enterprise application integrations.
• Strong communication, presentation, problem‑solving, and stakeholder engagement skills.
• Ability to work independently on assigned use cases while collaborating with architects, platform owners, security teams, and business stakeholders.

Base Pay Range: $0.00 - $0.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.