AI Solutions Specalist

Zensors; San Francisco (CA); Ibrido; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive base salary

Performance/upsell bonuses

Flexible PTO

Annual team offsite & travel

Opportunity to shape AI interaction.

Descrizione del lavoro

Zensors is looking for an AI-native professional to connect our innovative Physical AI solutions with enterprise customers. In this hybrid role, you will guide customers through deployment, tackle complex technical issues, and promote our products.

Ideal candidates have a Bachelor’s Degree and at least 3 years of experience in technical consulting or a related field. Strong communication skills are essential for translating complex tech concepts into simple terms for users.

We offer a competitive salary, flexible PTO, and a chance to shape the future of AI.

Competenze

• 3+ years in Technical Consulting, Implementation, or Customer Success with physical AI or smart hardware.
• Deep curiosity and willingness to learn about AI technologies.
• Ability to communicate technical concepts clearly.

Mansioni

• Guide customers through setup and rollout of Physical AI.
• Understand customer goals and suggest appropriate AI products.
• Create training materials on deployment strategies.

Conoscenze

Technical Consulting

Problem-Solving

Exceptional Communication

Formazione

Bachelor’s of Science Degree

Strumenti

Physical AI

IoT

Robotics

Descrizione del lavoro

We are seeking an adaptable, AI-native professional to bridge the gap between our cutting‑edge Physical AI solutions and our enterprise customers. Operating as a hybrid technical consultant and product evangelist, you possess an insatiable willingness to learn how our models interact with the real world. You take deep personal responsibility for the customer journey, are completely fearless in the face of the unknown, and thrive on solving complex, unprecedented problems. In this role, you will own the deployment process, troubleshoot at the intersection of hardware and software, organically upsell services, and transform everyday users into passionate brand ambassadors.

Key Responsibilities

Deploy & Troubleshoot: Take full responsibility for guiding customers through the setup, configuration, and rollout of Physical AI. You will relentlessly solve complex, multi‑layered technical issues that arise in unpredictable real‑world environments.

Drive Success & Upsell: Deeply understand customer business goals to suggest the best AI products for their needs, promoting product value and seamlessly upselling services based on a stellar user experience.

Champion the Brand: Cultivate an energetic fan base around our physical AI products, identifying and partnering with power users to act as vocal brand ambassadors.

Educate & Enable: Act as the internal subject matter expert, creating engaging training courses and educational materials to upskill our department on physical AI models and deployment strategies.

Optimize the Experience: Review customer feedback and technical roadblocks through a design‑thinking lens, proactively improving deployment processes and enhancing all Customer Success initiatives.

Ideal Background & Qualifications

Education: Bachelor’s of Science Degree. (e.g., Industrial Design, Human‑Computer Interaction, Mathematical sciences) or equivalent practical experience.

Experience: 3+ years in Technical Consulting, Implementation, or Customer Success—preferably working with physical AI, robotics, IoT, or smart hardware.

The "AI‑Native" Mindset: You have a deep curiosity and a relentless willingness to learn. You are highly responsible, comfortable navigating ambiguity, and not afraid to tackle "the unknown" when deploying novel technologies.

Problem‑Solving: Proven ability to break down and solve highly complex problems where hardware, software, and human behavior intersect.

Exceptional Communication: You can effortlessly translate complex technical concepts into clear, simple language for both non‑technical end‑users and enterprise executives.

What We Offer

Competitive base salary + performance/upsell bonuses.

Flexible PTO, and annual team offsite & travel

The chance to be at the forefront of the Physical AI revolution, shaping how humans interact with intelligent systems.