AI Solutions Engineer—Customer Deployments & Integrations

AI Fund; Seattle (WA); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Ayama, in partnership with Andrew Ng's AI Fund, seeks a Forward Deployed Engineer for customer-facing work across Bay Area operations. You will split time between helping customers remotely and on-site engagements, writing Python and SQL daily, and configuring Ayama to fit each client's reality.

This 100% hands-on role requires deploying solutions, building integrations, debugging pipelines, and translating field observations into product feedback, with travel to customer sites.

Qualifications

• 5+ years of hands-on software engineering experience.

Responsibilities

• Own customer deployments end-to-end at the technical working level: daily operations, training, configuration, incident triage
• Configure Ayama for new customers: enterprise system integrations, operational data mappings, asset hierarchy, customer-specific workflows
• Debug customer-affecting issues end-to-end: read logs, trace through pipelines, patch in production, file precise root-cause reports for engineering
• Scope and execute pilot deployments as Ayama brings on new customers
• Translate field reality into structured product feedback that engineering can act on directly
• Build customer-specific scripts, integration adapters, and small tools that don't belong in core product code

Skills

Python

SQL

Customer-facing

GCP

Communications

ERP/CRM/CMMS

Tools

Django

FastAPI

GCP

Job description

Ayama, in partnership with Andrew Ng's AI Fund, seeks a Forward Deployed Engineer for customer-facing work across Bay Area operations. You will split time between helping customers remotely and on-site engagements, writing Python and SQL daily, and configuring Ayama to fit each client's reality.

This 100% hands-on role requires deploying solutions, building integrations, debugging pipelines, and translating field observations into product feedback, with travel to customer sites.