AI Software Architect

TeamViewer; Austin (CO); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive pay

Flexible PTO

401(k) matching

Health insurance

Parental leave

Life insurance

Disability insurance

Team events

Open door policy

Diversity & CARE

Job summary

TeamViewer seeks a Software Architect to define the technical direction for the Agentic Ecosystem, enabling AI-powered experiences across its products. You will shape architecture and lead teams to deliver secure, scalable enterprise solutions.

The role emphasizes collaboration with engineering, product, and security teams, mentoring senior staff and driving long-term AI platform decisions. This on-site opportunity is based in Austin, TX, with competitive compensation and comprehensive benefits.

Qualifications

• 10+ years of software engineering, with strong architecture and distributed systems experience.
• Hands-on Python and modern cloud-native development.
• Experience delivering AI-powered platforms or agent-based systems in production.
• Ability to define tech strategy and guide large-scale architecture across teams.
• Solid security, governance, scalability, reliability, and operating excellence knowledge.
• Experience establishing testing, monitoring, and quality practices.
• Excellent communication and stakeholder management skills.
• Degree in CS/Software Engineering or related field.

Responsibilities

• Define and drive architecture for TeamViewer's AI platform and ecosystem.
• Set architectural standards for AI-powered products and platform services.
• Design scalable, secure solutions for enterprise AI experiences.
• Lead architecture reviews and provide guidance across engineering teams.
• Define testing, observability, and monitoring approaches for quality.
• Collaborate with engineering, product, and security teams balancing value and risk.
• Mentor senior engineers and architects to uphold engineering excellence.
• Drive long-term technology decisions for AI platforms and scalability.

Skills

AI platform architecture

Python

Distributed systems

Cloud-native

Education

Bachelor's or Master's in Computer Science/Software Engineering

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology- enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

About The Team

At TeamViewer, we build technology that helps organizations connect people, devices, and digital workflows securely and efficiently.

The Agentic Ecosystem team develops the platform capabilities that power AI across TeamViewer products. We build the services, integrations, and architectural foundations that enable AI-powered experiences to operate securely, reliably, and at scale.

As a Software Architect, you will define the technical direction for these capabilities, helping teams design, build, and evolve enterprise-grade AI solutions that deliver real business value while meeting high standards for security, governance, and performance.

Responsibilities

• Define and drive the architecture for TeamViewer's AI platform and ecosystem capabilities.
• Establish architectural standards and best practices for AI-powered products, integrations, and platform services.
• Design scalable, secure, and reliable solutions that support enterprise-grade AI experiences.
• Lead architecture reviews and provide technical guidance across multiple engineering teams.
• Define approaches for testing, evaluation, observability, and monitoring to ensure quality and reliability.
• Partner closely with engineering, product, and security teams to balance innovation, customer value, and risk management.
• Mentor senior engineers and architects while fostering engineering excellence across the organization.
• Drive strategic technology decisions related to AI platforms, integrations, scalability, and long-term maintainability.

Requirements

• 10+ years of software engineering experience, including significant experience in software architecture and distributed systems.
• Strong hands-on experience with Python and modern cloud-native application development.
• Experience designing and delivering AI-powered applications, platforms, or agent-based systems in production environments.
• Proven ability to define technical strategy and guide large-scale architecture initiatives across multiple teams.
• Strong understanding of security, governance, scalability, reliability, and operational excellence within enterprise software.
• Experience establishing testing, monitoring, and quality practices for complex software systems.
• Excellent communication and stakeholder management skills, with the ability to influence both technical and business audiences.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

What We Offer

• Competitive compensation and bonuses
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Work location for this position is Austin, TX.

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.