AI Quality & Operations Engineer

Caraa; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

XRC is seeking an AI Operations Specialist to serve as the final quality layer between our AI agents and customers. You will review AI text outputs, correct edge cases, identify recurring failure patterns, and help continuously improve our AI system.

You will collaborate with product and engineering teams, document findings, and implement practical improvements. This role emphasizes precision, curiosity, and the ability to translate complex AI behaviors into actionable fixes.

Responsibilities

• Review AI text outputs
• Correct edge cases
• Identify recurring failure patterns
• Help continuously improve our AI system

Job description

XRC is seeking an AI Operations Specialist to serve as the final quality layer between our AI agents and customers. You will review AI text outputs, correct edge cases, identify recurring failure patterns, and help continuously improve our AI system.

You will collaborate with product and engineering teams, document findings, and implement practical improvements. This role emphasizes precision, curiosity, and the ability to translate complex AI behaviors into actionable fixes.