AI QA Reviewer for IT Support Operations (Remote)

AI Trainer Jobs; United States; Remote; USD 96,000 - 138,000; Full time

Job summary

AI Trainer Jobs is seeking an IT Support Specialist for a remote review track evaluating AI outputs across IT support operations. Reviewers assess workflow correctness, policy adherence, stakeholder fit, and document the next steps so the modeling team can train on it.

This contractor role offers an hourly rate of $85, with remote US eligibility and flexible scheduling; ideal for operators with IT support workflow experience and strong attention to detail.

Qualifications

• Direct working experience in IT support operations.
• Ability to apply multi-page rubrics consistently.
• Clear written reasoning naming policy/workflow used.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against IT support workflows and policies.
• Grade tone, escalation logic, and stakeholder fit.
• Flag operational risk and policy-adherence gaps with severity tags.
• Capture the right next step for training the modeling team.
• Adjudicate disputed playbook calls using firm guidance.

Skills

IT support ops experience

Rubric-based judgement

Policy/workflow wording

Attention to detail

Async availability

Tools

AI tooling familiarity

Job description

AI Trainer Jobs is seeking an IT Support Specialist for a remote review track evaluating AI outputs across IT support operations. Reviewers assess workflow correctness, policy adherence, stakeholder fit, and document the next steps so the modeling team can train on it.

This contractor role offers an hourly rate of $85, with remote US eligibility and flexible scheduling; ideal for operators with IT support workflow experience and strong attention to detail.