AI Program Manager

ReqRoute,Inc; Las Vegas (NV); On-site; USD 150,000 - 190,000; Full time

Job summary

ReqRoute,Inc. is seeking an AI Program Manager to lead and coordinate program efforts for hospitality technologies in Las Vegas, onsite. You will bridge strategy and execution, driving go-live activities and user training while managing KTLO operations and cross-functional release workflows.

The role requires deep program management expertise, strong stakeholder coordination, and agile delivery discipline to ensure smooth property operations and rapid issue resolution.

Qualifications

• 10+ years of program management experience.
• Proven ability to coordinate with stakeholders and lead cross-functional teams.

Responsibilities

• Manages day-to-day project organization and documentation.
• Coordinates testing and release workflows, including CAB submissions.
• Provides onsite go-live support and user training.
• Manages KTLO operations and routine defect triage.
• Supports the product team with operational execution.

Skills

Program Management

Stakeholder Coordination

Agile Delivery

Tools

Jira

Job description

Job Title: AI Program Manager
Location: Las Vegas, NV (Onsite)

Role Overview:

• Serves as the functional engine of the product team.
• Works closely with the SPM to provide operational, execution, and triage support for core hospitality technologies, including parking technology and digital keys.
• Manages day-to-day project organization, documentation, tech lab testing, and cross-functional release workflows, including CAB submissions.
• Bridges the gap between strategy and execution by providing onsite go-live support, driving user training, and managing "Keep the Lights On" (KTLO) operations.
• Triages routine defects, minor enhancements, and support requests to ensure seamless property operation

Mandatory skills: Program Management, Stakeholder Coordination, Agile Delivery, Jira

Years of experience required: 10+