AI Program Governance Co-ordinator

Hexplora; Holyoke (MA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Infowave Systems in Holyoke (Hybrid) seeks an AI Program Governance Consultant/Coordinator to guide AI intake, assessment, approval, and lifecycle management across the organization. You will collaborate with data governance, cybersecurity, legal, enterprise architecture, procurement, and business teams to ensure responsible AI deployment and compliance with governance standards.

The role emphasizes policy development, training, dashboards, and continuous improvement to enhance transparency and

Qualifications

• Bachelor's degree in computer science or related field.
• Ability to work independently and self-starter.
• Strong written and verbal communication skills.
• Working knowledge of Generative AI concepts, capabilities, risks, and common enterprise use cases.
• Experience applying continuous improvement to develop, document, and optimize processes across cross functional teams.
• Demonstrated ability to influence cross-functional teams through collaboration and consensus-building without formal authority.
• Familiarity with AI control and governance frameworks.
• Experience with data governance practices, including data ownership, data classification, and data quality.

Responsibilities

• Central coordination point for AI intake, assessment, approvals, lifecycle, and stakeholder engagement.
• Guides proposal submission and questionnaire completion.
• Coordinates risk and council assessments and prepares Gen AI decision materials.
• Tracks ongoing Gen AI initiatives and maintains the AI catalog.
• Develops and socializes AI governance policies, standards, and procedures.
• Participates in AI Champions program activities, including outreach and training.
• Partners with Data Governance, Cybersecurity, Legal, and others to ensure responsible deployment.
• Develops AI usage policies and documents current approved AI technologies.
• Maintains dashboards and reports on AI usage, adoption, and cost metrics.
• Evaluates and enhances governance processes to improve efficiency and transparency.

Skills

Generative AI concepts

Cross-functional collaboration

Process improvement

Governance frameworks

Data governance basics

Effective communicator

Independent worker

Education

Bachelor's degree in computer science or related field

Tools

AI governance tools

Job description

Title : AI Program Governance Consultant/Coordinator

Location: Holyoke ,MA (Hybrid)

Key Responsibilities

• Serves as the central coordination point for AI intake, assessment, approval, lifecycle management, and stakeholder engagement, including: o Initiation & Review: guides requestors through proposal submission and questionnaire completion. o Risk & Council Assessment: coordinates reviews across Data Governance, Cybersecurity, Legal, Finance, and other stakeholders and prepare materials for Gen AI Council decision-making. o Lifecycle tracking: tracks ongoing progress on GenAI efforts and keeps Gen AI catalog up to date.
• Develops, maintains and socializes AI governance policies, standards, and procedures.
• Active participant in AI Champions program''s activities including but not limited to outreach, documentation and training related activities across the organization including business teams.
• Partners with Data Governance, Cybersecurity, Legal, Enterprise Architecture, Procurement, and business stakeholders to ensure AI solutions are deployed responsibly, and in alignment with organizational strategy and risk tolerance.
• Develops and maintains AI documentation that defines AI usage policies, current approved AI technologies and AI training resources.
• Partners with AI Platforms'' and Tools'' administrators to implement the guardrails to enforce organization''s standards and best practices.
• Develops and maintains dashboards and reports on AI usage, adoption and cost related metrics.
• Continuously evaluates and enhances AI governance processes, workflows, and controls to improve efficiency, transparency, and stakeholder experience.

Required Qualifications

• Bachelor''s degree in computer science or related field.
• Self-starter with ability to work independently.
• Strong written and verbal communication skills.
• Working knowledge of Generative AI concepts, capabilities, risks, and common enterprise use cases.
• Experience applying continuous improvement principles to develop, document, and optimize processes across cross functional teams and organizational boundaries.
• Demonstrated ability to influence cross-functional teams through collaboration and consensus-building without formal authority.
• Familiarity with AI control and governance frameworks.
• Experience with data governance practices, including data ownership, data classification, and data quality.

Preferred Qualifications

• Experience supporting enterprise AI governance programs, AI intake workflows, or governance council operations.
• Familiarity with responsible AI principles, AI risk management practices, and emerging AI regulatory expectations.
• Experience developing governance documentation, training materials, dashboards, or leadership reporting.
• Ability to translate technical, legal, risk, and business requirements into practical governance processes and controls.
• Experience partnering with cross-functional stakeholders such as Data Governance, Cybersecurity, Legal, Enterprise Architecture, Procurement, Finance, and business teams.
• Knowledge of AI vendor review, third-party risk management, or technology procurement processes.

Infowave Systems is an equal opportunity employer that is committed to diversity and inclusion in the workplace.