AI Product Manager - Remote, LLM-powered Platform

The Humane Society International; Frisco (TX); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Fully Remote Work

Unlimited PTO

Career Growth

Well-Being First

Secure Your Future

Job summary

Humane Society International is seeking an AI Product Manager to own the strategy and execution of customer-facing AI solutions, including the Model Context Platform and supporting AI services. You will shape intelligent, context-aware product experiences powered by LLMs, automation, and data.

You will lead the roadmap for a virtual assistant-driven interface, partner with engineering and data teams, define requirements, drive agile delivery, and monitor AI performance metrics to improve

Qualifications

• 3-6+ years of product management in SaaS or platform products.
• Experience building AI/ML-powered products.
• Strong understanding of LLMs, prompt design, RAG, and AI workflows.
• Familiarity with OpenAI, Anthropic, vector databases and orchestration tools.

Responsibilities

• Define and own roadmap for virtual assistant-driven interface, including conversational experiences and workflow automation.
• Lead evolution of MCP with context management, memory, orchestration, and service integrations.
• Translate strategy and customer needs into differentiated AI capabilities.
• Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems.
• Define product requirements, including system behavior, prompts, guardrails, and evaluation criteria.
• Drive agile execution with a prioritized backlog of features and experiments.
• Establish and monitor AI performance metrics (accuracy, task success, latency, cost, hallucination).
• Lead experimentation to improve model outputs and user experience.
• Partner with data teams to define feedback loops and data requirements.

Skills

Product management

AI systems

LLMs

RAG

Agile methodologies

Data-driven

Cross-functional leadership

Communication

Education

Bachelor's degree in related field

Tools

OpenAI API

ChatGPT

Copilot

Job description

Humane Society International is seeking an AI Product Manager to own the strategy and execution of customer-facing AI solutions, including the Model Context Platform and supporting AI services. You will shape intelligent, context-aware product experiences powered by LLMs, automation, and data.

You will lead the roadmap for a virtual assistant-driven interface, partner with engineering and data teams, define requirements, drive agile delivery, and monitor AI performance metrics to improve