AI Product Manager - B2B SaaS (Martech) - Remote

Remote

San Francisco (CA)

Remote

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Meal allowance

Private health insurance

Media/learning access

ESOP

Job summary

Insider One is seeking a Product Manager to define why, when, and what for our AI-powered marketing platform. You will lead cross-functional teams from ideation to launch, articulate business value, and shape release strategy to bring products to market.

The role requires 3+ years in product management, hands-on Agile, and deep GenAI knowledge. Fluency in English and Turkish is essential, with remote work options for Turkey or global teams.

Qualifications

3+ years of Product Management experience, preferably in a B2B SaaS product.
Bachelor's degree from a top-tier university in Engineering, Business Management, or related field.
Hands-on experience in Agile Product Development.
Experience leading cross-functional teams delivering on time.
Strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning).
Experience with model APIs like OpenAI, Claude, or Mistral.
Built or iterated on customer journeys using low-code/no-code tools.
Fluent in English and Turkish.

Responsibilities

Define the why, when, and what of products the engineering team builds; lead cross-functional teams from ideation to launch.
Articulate business value to product teams to justify new products or releases.
Define release processes and coordinate activities to bring products to market.
Manage and prioritize product items; generate, develop, and curate ideas; monitor market needs and competition.
Define and analyze metrics to measure feature/product performance and customer satisfaction.

Skills

LLM experience

Prompt engineering

Agentic solutions

Agile development

Cross-functional leadership

GenAI fundamentals

Model APIs

Low-code/no-code

Requirements synthesis

B2B SaaS familiarity

Education

Bachelor's degree

Job description

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

What You Will Do

You are going to be the person who is responsible for defining the why, when, and what of the products that the engineering team is building. This means you will be leading cross-functional teams with your communication starting from a product's ideation all the way through to its launch.

You will be responsible for building a product and strategy which reflects Insider One's vision. Your job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release.

You will be defining the release process and coordinating all of the activities required to bring the product to market.

You will be managing and prioritizing product items. You will be owning the creative process of generating, developing, and curating new ideas. You will be continuously benchmarking, monitoring, and understanding market needs and requirements, competition, customer/user requirements, and emerging technologies.

You will be defining and analyzing the metrics to calculate how features or products are performing, what the level of customer satisfaction is, and provide suggestions for improvements.

You will always remember that building great products is invigorating. Successful products are built and adopted by customers when a group of committed, focused, and passionate team members play their positions to the best of their abilities. This starts with a strong product manager who feels a deep sense of responsibility for their role and a deep commitment to their team.

So, you are going to do your best to create great products that everybody loves.

What You Will Need

Experience using and applying Large Language Models. You should know how to prompt-engineer them, how to evaluate them, and understand how they are tuned.

Hands-on experience building or using LLM-powered agentic solutions.

Establish and refine processes to ensure quality and accuracy in the conversational AI channels (nice to have).

You have 3+ years of Product Management experience, preferably in a B2B SaaS product.

You have a Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field.

You have hands-on experience in Agile Product Development.

You have hands-on experience in leading cross-functional teams and delivering projects on a time-bounded schedule.

You have a strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.).

You have worked with model APIs like OpenAI, Claude, or Mistral.

You have built or iterated on customer journeys using low-code/no-code tools and drag-and-drop automation platforms.

You have the ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications.