AI Product Manager

MSPbots; Chicago (IL); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading SaaS company is seeking a Product Manager to lead the development of AI-powered applications. The role involves collaborating with various teams and engaging with clients to ensure successful product outcomes. Candidates should have over 3 years of product management experience, strong technical skills, and a background in SaaS or AI products. This is a remote position with fixed working hours, and offers a dynamic work environment.

Qualifications

• 3+ years of product management experience, preferably in SaaS, AI, or automation products.
• Demonstrated success managing GenAI/ML-powered products from concept to launch.
• Strong technical acumen and experience working with data science and engineering teams.
• Experience with cloud AI platforms and usage-based billing models is highly desirable.
• Excellent communication, collaboration, and client management skills.
• Analytical mindset with a passion for data-driven decision-making.
• Experience working in agile environments and managing multiple priorities.

Responsibilities

• Lead the strategy, roadmap, and execution for AI-powered apps.
• Work closely with engineering, data science, design, marketing, and sales.
• Engage with MSP clients to gather requirements and validate product value.
• Monitor industry trends and competitor offerings.
• Define and track key product metrics for improvements.
• Ensure clear product documentation and support materials.
• Lead rapid prototyping and MVP releases.

Skills

Product management experience

Technical acumen

Communication skills

Analytical mindset

Experience in agile environments

Tools

Azure OpenAI

AWS

Job description

Be the driving force behind our next generation of AI-powered SaaS solutions for the MSP industry! Own the full product lifecycle of cutting-edge apps from concept to launch!

Work Setup: Remote, Monday–Friday from 8AM to 5PM Central Time

Fixed Rest Days: Sat–Sun

Location: US-based only

Key Responsibilities

• Product Ownership: Lead the strategy, roadmap, and execution for AI-powered apps, including
  ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client
  needs.
• Cross-functional Collaboration: Work closely with engineering, data science, design, marketing,
  and sales to deliver high-quality products on schedule.
• Client-Centric Development: Engage with MSP clients and internal stakeholders to gather
  requirements, validate product value, and ensure exceptional user experience.
• Market Analysis: Monitor industry trends, competitor offerings, and customer feedback to inform
  product strategy and feature prioritization.
• Performance Tracking: Define and track key product metrics, using data-driven insights to guide
  product improvements and reports on outcomes.
• Documentation & Training: Ensure clear product documentation and support materials are
  available for both internal teams and clients.
• Prototyping & Iteration: Lead rapid prototyping and MVP releases, especially for new AI-driven
  features and apps, leveraging client feedback for continuous improvement.

Qualifications

• 3+ years of product management experience, preferably in SaaS, AI, or automation products.
• Demonstrated success managing GenAI/ML-powered/AI agent products from concept to launch.
• Strong technical acumen and experience working with data science and engineering teams.
• Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing models is highly
  desirable.
• Excellent communication, collaboration, and client management skills
• Analytical mindset with a passion for data-driven decision-making.
• Experience working in agile environments and managing multiple priorities.

Ready to take on the challenge? Apply now at MSPbots!