AI Product Analyst - Voice AI Agents

MEDvidi, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

MEDvidi seeks an AI Product Analyst for Voice AI Agents in mental healthcare. This role analyzes AI performance, investigates issues such as hallucinations, and works with Product, Engineering, QA, and Operations to improve the product.

You'll build monitoring dashboards, measure AI impact on patient experience and business outcomes, and help inform product decisions through data-driven insights.

Qualifications

• Strong SQL and Python skills for analytics.
• Experience analyzing AI performance or product analytics.
• Ability to collaborate with cross-functional teams across product/engineering/QA/ops.

Responsibilities

• Analyze the performance of Voice AI Agents within MEDvidi's mental healthcare platform.
• Investigate AI issues such as hallucinations and inconsistencies in outputs.
• Collaborate with Product, Engineering, QA and Operations to build monitoring frameworks and dashboards.
• Measure AI impact on patient experience and key business outcomes to inform product decisions.

Skills

SQL

Python

Job description

MEDvidi seeks an AI Product Analyst for Voice AI Agents in mental healthcare. This role focuses on analyzing AI performance and collaborating with teams to enhance product quality. Candidates with strong SQL and Python skills in analytics should apply.

In this role, you will be responsible for analyzing the performance of Voice AI Agents within MEDvidi's mental healthcare platform. Your work will involve investigating AI issues such as hallucinations and inconsistencies, as well as evaluating AI quality and reliability using operational datasets.

Collaboration is key, as you will partner with Product, Engineering, QA, and Operations teams to build monitoring frameworks and dashboards. Success in this position means effectively measuring AI's impact on patient experience and business outcomes, while also contributing to product decisions.