AI Process Forward Deployed Engineer

Camunda; New York (NY); Remote; USD 131,000 - 211,000; Full time

Benefits offered by this job

Remote & Flexible

In Person Connection

Health & Wellbeing

Financial Security

Professional Growth

Job summary

Camunda is hiring for a Forward Deployed Engineer to bring ProcessOS into production at enterprise customers. You’ll own the deployment journey from first process file to a working, improving system.

You’ll work end‑to‑end across Java services and React interfaces with a global team to measure, improve, and scale performance and fault tolerance in real‑world distributed systems. You’ll build features, agents, and skill files, fix bugs, and drive adoption across technical and business

Qualifications

• Enterprise production experience: shipped inside large organisations and maintained operations.
• Technical depth: debug integrations, stand up a Camunda cluster, explain BPMN to engineers and business leads.
• Stakeholder communication: work across engineering, architecture and business leadership with precision.
• Practical AI experience: used AI to solve real production problems, understands context management and agent testing.
• Comfort with ambiguity: make sound judgments without a playbook and document learnings.

Responsibilities

• Deploy and prove the end-to-end journey from first process file to a running, measurably improving production workflow.
• At 90 days: at least one workflow running, improvement loop active, measurable gains visible to customer.
• At 12 months: 3–5 customers with viable deployments.
• Feed the product: build features, agents, and skill files; fix bugs when found.
• Drive organisational adoption: enable technical and business stakeholders; turn deployments into lasting capability.
• Work at technical depth: configure Camunda clusters, debug integrations, build custom agents.
• Build the playbook: document best practices to speed up future deployments.
• Hand off deliberately: train customer teams to operate independently.

Skills

Enterprise production experience

Technical depth

Stakeholder communication

Practical AI experience

Comfort with ambiguity

Occasional travel

Ability to use our product

Job description

About The Role

ProcessOS is a new kind of Camunda product: business processes described in natural language, generated as executable BPMN workflows, and improved autonomously from production data. We’re hiring the first cohort of Forward Deployed Engineers to bring it into production at enterprise customers. You’ll own the deployment journey from first process file to a working, improving system, and hand off a functioning capability to the customer’s team. The code you write and the patterns you discover feed directly back into how ProcessOS is built. This is a rare opportunity to shape a product, a function, and a field practice from day one.

You’ll work end‑to‑end across Java services and React interfaces, collaborating closely with a talented global team to measure, improve, and scale performance and fault tolerance in real-world distributed systems.

Curious about the kind of challenges you'll work on at Camunda? Watch this quick 30-minute talk from our engineers to learn more about the new Camunda Exporter and how we’re solving complex problems at scale.

What You’ll Be Doing

• Deploy and prove: own the end-to-end journey from first process file to a running, measurably improving production workflow.
  • At 90 days: at least one workflow running, the improvement loop active, and measurable fitness gains the customer can see.
  • At 12 months: 3–5 customers with viable deployments.
• Feed the product: You're building the product as you work with customers; this includes features, agents, and skill files. When you find a bug, you're empowered to fix it.
• Drive organisational adoption: work across technical and business stakeholders to turn early deployments into lasting customer capability
• Work at technical depth: configure Camunda clusters, debug integration failures, and build custom agents where platform defaults don’t fit
• Build the playbook: document what good looks like as you discover it and make the next deployment faster
• Hand off deliberately: leave each customer team trained, independent, and able to act on improvement results without you

What You Bring

• Enterprise production experience: you’ve shipped something inside a large organisation and stayed to see it operate. You know why governance and resilience matter at scale.
• Technical depth: you can debug an integration failure, write a custom agent against a legacy API, stand up a Camunda cluster from scratch, and explain generated BPMN to both engineers and business leads.
• Stakeholder communication: you work effectively across engineering, architecture, and business leadership and adapt how you communicate without losing precision.
• Practical AI experience: you’ve used AI to solve real problems in production – not just experimented. You understand context management, prompt engineering, agent testing, and integration tradeoffs.
• Comfort with ambiguity: you make sound judgment calls without a playbook and document what you learn.
• Occasional travel may be required
• Ability and/or willingness to use our product

Nice-to-haves

• Experience in a customer‑facing engineering or professional services role.
• Familiarity with regulated industries such as financial services, healthcare, or insurance
• Production experience with agentic systems or AI-integrated workflows.
• Contributions to a shared platform or open source project that others built on.

Compensation

What We Have to Offer:

• United States: $131,100 to $211,400
• United Kingdom: £82,300 to £135,400
• Singapore: S$162,800 to S$244,200
• Canada: C$139,200 to C$228,900

Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).

Benefits & Perks

• Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co‑working space support, and flexible time off to recharge when you need it.
• In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self‑driven learning: courses, certifications, books, you decide!

AI in our Hiring Process

Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here

"Everyone is welcome at Camunda" — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law.

We are looking forward to your application!