Senior Site Reliability Engineer

Camunda; Boston (MA); Remote; USD 150,000 - 242,000; Full time

Benefits offered by this job

Remote & Flexible

Annual Kickoff & travel

Health & Wellbeing

Retirement & Pension

Learning & Certifications

Job summary

Camunda is seeking a Senior Site Reliability Engineer to design and maintain our Kubernetes-based multi-cloud platform, improve monitoring, and mentor teammates. You will own systems end-to-end, drive automation, participate in on-call rotations, and work with product engineering to deliver reliable, scalable software.

This role emphasizes on-call readiness, clear runbooks, and responsible use of AI tools. This position supports remote collaboration, offers equity where applicable, and

Qualifications

• Deep hands-on experience with Kubernetes production clusters.
• Infrastructure as code using Terraform or similar.
• Experience with monitoring/observability tools (Prometheus, Grafana).
• Strong 3rd-level support and incident response skills.
• Passion for automation and improving system quality.
• Responsible use of AI tools with emphasis on human accountability.

Responsibilities

• Design and maintain Kubernetes-based multi-cloud platform architecture.
• Build observability and alerting to show system health and performance.
• Own your systems end-to-end with on-call rotations and runbooks.
• Collaborate with product engineering, product management, and support to deliver features.
• Automate repetitive tasks to improve efficiency and reliability.
• Mentor engineers and share knowledge across teams.

Skills

Kubernetes

IaC (Terraform)

Monitoring/Observability

Incident response

Automation

AI tool governance

Tools

Terraform

Prometheus

Grafana

Job description

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

About The Role

We're looking for a Senior Site Reliability Engineer who's passionate about building reliable, scalable infrastructure that helps developers ship better software faster. You'll design and maintain our Kubernetes-based multi-cloud platform, improve our monitoring and observability tools, and collaborate with product and engineering teams to solve real problems in real time. This is a role where you'll own the systems that power Camunda, drive automation that raises the bar for everyone, and mentor others who want to do the same. If you thrive on building things that work well and don't break when they shouldn't, we'd love to talk.

What You’ll Be Doing

• Design and maintain our infrastructure – You'll evolve our Kubernetes-based, multi-cloud platform architecture, ensuring it's available, scalable, and fault-tolerant. You'll establish configuration best practices and network services that our teams rely on.
• Build observability that matters – Implement and improve monitoring and alerting tools that give both SREs and developers real visibility into system health and performance. Make it easy for teams to understand what's happening across our stack.
• Own your systems end-to-end – You'll adopt a "you build it, you run it" mentality, which means participating in on‑call rotations and being the go‑to person when things need quick fixes. You'll create runbooks and automation that turn complex problems into manageable processes.
• Ship features and improvements with product teams – Work cross‑functionally with product engineering, product management, and support to define and deliver features that move the needle. Bring your expertise to the table early and often.
• Push automation to the next level – Identify repetitive work and automate it away. Share what you learn with your teammates so everyone gets better at their craft. We measure progress by the quality of our systems, not hours worked.
• Be the expert others learn from – Help less experienced engineers tackle complex infrastructure challenges. Break down technical problems into clear steps and support others in growing their skills.

What You Bring

Must Haves:

• Deep hands‑on experience with Kubernetes – You've built, deployed, and maintained Kubernetes clusters in production environments. You understand how to manage workloads, networking, and storage at scale.
• Infrastructure as code expertise – You're fluent in tools like Terraform (or similar IaC tools) and know how to version, test, and safely deploy infrastructure changes.
• Demonstrated experience in monitoring and observability – You've worked with tools like Prometheus, Grafana, or similar platforms to instrument systems and alert on what matters.
• Strong 3rd-level support and incident response skills – You've responded to production incidents, diagnosed complex issues, and communicated clearly with stakeholders under pressure. You understand root cause analysis and how to prevent issues from happening again.
• A passion for automation and raising the quality bar – You see manual work as a problem to be solved. You care deeply about building systems that are reliable, maintainable, and easy to understand.
• Responsible use of AI tools – You leverage AI for research, code review, documentation, test generation, and automation to improve your effectiveness. You know how to validate AI outputs against requirements, never share confidential or personal data with AI systems without authorization, and always retain human accountability for decisions and deliverables.

Nice‑to‑haves

• Experience with major cloud providers – You've worked with AWS (EKS), Google Cloud Platform (GKE), or similar managed Kubernetes services.
• ArgoCD or GitOps workflows – You've used declarative, Git‑driven infrastructure management to keep systems in sync.
• Proficiency in Python, Go, or similar languages – You write scripts and automation tools that solve real problems.
• Experience with SLOs and alerting frameworks – You've helped teams define meaningful service level objectives and set up alerts that don't cry wolf.

Compensation

What We Have to Offer:

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.

• United States: $149,800.00 to $241,500.00
• United Kingdom: £94,100.00 to £154,700.00
• Singapore: S$186,100.00 to S$279,100.00
• Canada: C$159,100 to C$261,600

If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.

Equity:

We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).

Benefits & Perks

We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.

• Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co‑working space support, and flexible time off to recharge when you need it.
• In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!

AI in our hiring process

Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here

"Everyone is welcome at Camunda" — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law.

We are looking forward to your application!