AI Process Consultant

GadellNet Consulting Services, LLC.; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k and employer matching

Paid time off

Hybrid/onsite options

Volunteer time

Job summary

GadellNet Consulting Services, LLC. is seeking an AI Process Consultant to embed on-site with client teams, map processes, and design workflows that unlock AI-driven value.

You’ll partner with AI Engineers to translate requirements into deployable solutions and own client outcomes from first discovery through post-deployment adoption. The role combines hands-on workflow design with strategic planning and change management across mid-size organizations, delivering measurable ROI and ongoing

Qualifications

• Bachelor's degree in Business, Engineering, Operations, Economics, Computer Science, or related field.
• Legally authorized to work in the United States without sponsorship now or in the future.
• 2+ years in management consulting, deployment strategy, or similar client-facing strategic role.
• Proven track record of driving complex projects to measurable outcomes.
• Strong analytical foundation with spreadsheets, ROI modeling, SQL basics; Python is a plus.
• Working knowledge of modern AI capabilities, LLMs, agents, and RAG systems.
• Ability to work independently in ambiguous, fast-moving client environments.
• Exceptional communication skills for discovery interviews and executive readouts.
• Problem-solver who identifies friction and translates it into actionable insights.

Responsibilities

• Embed with clients to run discovery, interview operators, map current-state processes.
• Build business cases by quantifying costs, ROI, and sequencing automation opportunities.
• Design future-state workflows with diagrams, decision logic, and integration touchpoints.
• Collaborate with AI Engineers to translate requirements into technical specs.
• Lead change management: stakeholder alignment, training, adoption tracking.
• Own client relationship end-to-end: scope, expectations, updates, escalations.
• Conduct post-deployment reviews to measure impact and identify follow-on opportunities.
• Codify reusable discovery frameworks, ROI models, and workflow templates.

Skills

Analytical mindset

ROI modeling

SQL basics

Python literacy

Client-facing

Process mapping

Education

Bachelor's degree in Business, Engineering, Operations, Economics, Computer Science, or related field

Tools

Zapier

Make

n8n

Job description

GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technical solutions to hundreds of businesses across various markets. We are a family-friendly company and an Equal Opportunity Employer committed to building a creative, growth-oriented, and progressive work environment.

We believe that diverse perspectives strengthen our team and drive innovation, and we are intentional about creating an environment where all employees feel valued, respected, and empowered to bring their full selves to work.

As a Certified B Corporation, we are committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture.

Position Summary

GadellNet is looking for an AI Process Consultant(APC). The APC will embed directly inside client businesses, uncovering the operational friction that holds them back, designing the workflows that will replace it, and partnering with AI Engineers to ship solutions that change how these organizations actually run. You won't be writing slide decks that get filed away; you'll be on-site at small and mid-size businesses interviewing operators, mapping processes, building the business case, and owning client outcomes from first conversation through post-deployment adoption.

This is a hands-on, client-facing strategy role built for someone who is as comfortable diagramming a workflow with C-Suite leaders as they are co-piloting a build session with engineers.

Key Responsibilities

• Embed directly with clients to run discovery, interviewing operators across roles, observing live workflows, and mapping current-state processes that surface high-ROI opportunities for AI and automation
• Build the business case for each engagement: quantify the cost of the status quo, model expected ROI, and prioritize a sequenced roadmap of automation opportunities the client can act on
• Design future-state workflows in detail: process diagrams, decision logic, exception handling, human-in-the-loop checkpoints, and integration touchpoints, all to a level of specificity engineering can build against
• Partner with an AI Engineer throughout the build, translating client requirements into technical specs, validating outputs against business intent, and brokering trade-offs (quality vs. speed vs. cost vs. risk) in plain language
• Lead change management on the client side: stakeholder alignment, communication plans, training rollout, and adoption tracking
• Own the client relationship end-to-end: scope, expectations, status updates, escalations, and executive readouts. Serve as the single point of accountability for client outcomes
• Run post-deployment business reviews to measure realized impact, surface follow-on opportunities, and build the case for portfolio expansion
• Contribute internally by codifying reusable discovery frameworks, ROI models, workflow templates, and industry playbooks that scale across the practice

Qualifications

• Bachelor's degree in Business, Engineering, Operations, Economics, Computer Science, or a related field
• Must be legally authorized to work in the United States without sponsorship now or in the future
• 2+ years of professional experience in management consulting, deployment strategy, technical program management, operations, or a similar client-facing strategic role
• Demonstrated track record of driving complex projects to measurable outcomes in client or stakeholder-facing environments
• Strong analytical foundation — comfortable with spreadsheets, ROI modeling, basic SQL, and quantitative reasoning. Python literacy is a plus but not required
• Working knowledge of modern AI capabilities and what LLMs, agents, and RAG systems can and can't do and the judgment to scope realistic AI solutions vs. avoid AI theater
• Ability to work independently in ambiguous, fast-moving client environments. You attack messy problems without waiting for a project plan
• Exceptional communication skills. You can run a discovery interview with a warehouse foreman and an executive readout with a CEO on the same day
• Problem-solver who gets energy from sitting across the desk from a real operator and figuring out where the friction actually is

Preferred Skills

• Prior consulting experience at a top firm (MBB, Big 4 Strategy, Deloitte, Accenture, or boutique strategy/operations firm) or a deployment-strategy / forward-deployed role at a software company
• Experience leading process re-engineering, workflow automation, or digital transformation engagements end-to-end
• Familiarity with workflow automation platforms (Zapier, Make, n8n) or major SaaS systems (CRMs, ERPs, ticketing, document management) at the level of "I can spec an integration without help"
• Experience working with SMB clients across industries such as professional services, healthcare, logistics, or retail

Values

GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams.

Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.

Values (continued)

• Make an Impact
• 100% Responsibility 0% Excuses
• Grow or Die

Benefits

GadellNet also offers the following benefits:

• Health, vision, and dental insurance
• Paid time off, including parental leave and volunteer time.
• Flexible work environment
• Access to mental health services
• Employee matching donation program
• 401k and employer matching

Eligibility to work in the U.S.

GadellNet does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.