AI-Powered Technical Account Manager

Vendelux; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Vendelux is building a category-defining platform for event marketing intelligence. We seek a technically skilled Technical Account Manager with B2B outreach experience to tune AI agents to match customer brand voice and risk tolerance, while delivering documentation and training for adoption.

You’ll build, integrate and deploy AI agents per customer, including data ingestion pipelines, connectors to CRMs/MAPs and full-stack code as needed, collaborating with product and engineering teams.

Qualifications

• 3–5 years in customer success, sales outreach or technical implementation roles.
• Experience with B2B email marketing platforms and outreach workflows.
• Background in sales outreach, B2B lead nurturing and 1:1 email copywriting preferred.
• Ability to analyze data to improve campaign performance.
• Experience using CRM systems and managing customer data.
• Excellent communicator and collaborator across teams.
• High-ownership mindset, detail-oriented, and able to manage multiple accounts.
• Excited to experiment with AI tools and influence product development.

Responsibilities

• Account Management: Guide customers through onboarding and campaign execution.
• Collaborate with Customer Success to align on goals and performance.
• Use data to uncover insights and deliver better customer outcomes.
• Campaign Management: Set up domains, email accounts, and deliverability systems.
• Build, QA and optimize customer-specific B2B email campaigns.
• Analyze and manage B2B prospect lists for targeted outreach.
• Monitor performance, resolve issues, and refine targeting.
• Outreach Management: Track responses, drive follow-up, book meetings, and manage conversion funnels.
• Capture best practices and design scalable, AI-enhanced outreach processes.
• Partner with engineers to provide feedback that shapes the product roadmap.

Skills

B2B email marketing

Sales outreach

Data-driven optimization

CRM experience

1:1 email copywriting

Cross-team collaboration

AI tools experimentation

Job description

Vendelux is building a category-defining platform for event marketing intelligence. We seek a technically skilled Technical Account Manager with B2B outreach experience to tune AI agents to match customer brand voice and risk tolerance, while delivering documentation and training for adoption.

You’ll build, integrate and deploy AI agents per customer, including data ingestion pipelines, connectors to CRMs/MAPs and full-stack code as needed, collaborating with product and engineering teams.