AI-Powered Support Operations Engineer

Seeq Corporation; Washington (District of Columbia); On-site; USD 125,000 - 170,000; Full time

Benefits offered by this job

Competitive salary plus bonus

Unlimited PTO

Medical benefits

Generous home office allowance

Pet-friendly workspace

Job summary

Seeq Corporation, based in Washington, seeks an exceptional engineer focused on building AI-powered systems to enhance its Technical Support organization. The ideal candidate will have experience in software development, workflow automation, and applied AI, with a strong understanding of support operations. Responsibilities include developing operational intelligence workflows, collaborating across teams, and translating operational data into actionable insights. This remote-first role offers a competitive salary and generous benefits, emphasizing quality support to improve customer experience.

Qualifications

• 3+ years of experience in software development or related technical work.
• Experience with modern AI tooling including prompt design.
• Strong understanding of technical support operations and escalation workflows.
• Ability to translate operational processes into scalable systems.

Responsibilities

• Build AI-powered systems to improve support workflows end to end.
• Design workflows that reduce manual effort and improve consistency.
• Translate operational data into actionable intelligence.
• Collaborate with cross-functional teams to enhance support operations.

Skills

Python

Workflow automation

Applied AI

Analytical skills

Collaboration

Problem-solving

Tools

APIs

Software development frameworks

LLMs

Job description

Seeq Corporation, based in Washington, seeks an exceptional engineer focused on building AI-powered systems to enhance its Technical Support organization. The ideal candidate will have experience in software development, workflow automation, and applied AI, with a strong understanding of support operations. Responsibilities include developing operational intelligence workflows, collaborating across teams, and translating operational data into actionable insights. This remote-first role offers a competitive salary and generous benefits, emphasizing quality support to improve customer experience.