Senior AI Program Leader & PMO Champion for Enterprise Projects

Swooped; United States; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Market competitive total compensation package

100% company paid family medical and dental insurance

Flexible, unlimited vacation policy

Stock options

Strong company culture

Job summary

A leading technology company in the United States is seeking an experienced Program Manager to lead and manage complex, high-impact projects for enterprise clients. The ideal candidate should have a minimum of 7 years of experience in program management, a strong understanding of AI technologies, and excellent leadership skills. The role includes building relationships with stakeholders, managing project execution, and implementing best practices to ensure client satisfaction. This position offers a competitive compensation package with various benefits.

Qualifications

• 7+ years of experience in program or project management, focusing on enterprise clients.
• Understanding of AI technologies and conversational AI solutions.
• Deep knowledge of customer service best practices.
• Bachelor’s degree in Business or related field; PMP or similar certification desirable.
• Willingness to travel up to 20% of the time.

Responsibilities

• Lead and manage enterprise-level projects from initiation to delivery.
• Build and maintain relationships with key stakeholders.
• Develop workshops and support technical requirements for AI Assistants.
• Provide strategic recommendations regarding product capabilities.
• Manage dependencies, resources, and change orders.
• Coordinate services team members for cohesive project execution.
• Identify project risks and develop mitigation strategies.
• Provide regular updates to senior stakeholders.
• Track real-time project performance and prepare detailed status reports.
• Implement best practices to enhance project delivery.

Job description

A leading technology company in the United States is seeking an experienced Program Manager to lead and manage complex, high-impact projects for enterprise clients. The ideal candidate should have a minimum of 7 years of experience in program management, a strong understanding of AI technologies, and excellent leadership skills. The role includes building relationships with stakeholders, managing project execution, and implementing best practices to ensure client satisfaction. This position offers a competitive compensation package with various benefits.