AI Platform DevOps Engineer & Application Support

GE Appliances, a Haier company; Louisville (KY); On-site; USD 110,000 - 140,000; Full time

Job summary

GE Appliances, a Haier company, seeks an AI Engineer: DevOps & Application Support to own Open Web UI operations and contribute to our AI Platform in Louisville, KY. You will manage our in-house Open Web UI, coordinate deployments across Dev and Prod, and triage issues for 2,500+ active users.

The role emphasizes CI/CD, collaboration in an Agile environment, and opportunities to influence product tooling while strengthening cloud and automation skills.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field (or equivalent hands-on experience)
• 3years of experience in software engineering, systems administration, DevOps, or technical support
• Version Control Proficiency: Practical experience using Git/GitHub, including managing branches, merging, and handling forks of open-source projects
• Containerization Basics: Basic understanding of Docker and deploying containerized applications
• Multi-Environment Management: Familiarity with deploying applications across separate lifecycles (Dev, QA, Prod)
• Strong Troubleshooting Skills: Excellent analytical skills with a passion for triaging infrastructure issues and resolving user support requests
• Communication & Collaboration: Strong interpersonal skills to interface directly with internal users and collaborate effectively within an Agile team

Responsibilities

• Open Web UI Lifecycle & Environment Management: Maintain our in-house fork for Open Web UI. Pull and test the latest community updates and manage deployments across our Dev and Prod environments (supporting ~2,500 active users in Prod).
• Support, Triage & Operations: Own the end-to-end technical support lifecycle for Open Web UI. This includes infrastructure troubleshooting, monitoring, triaging user-reported bugs, and coordinating issue resolution.
• AI Platform Development: contribute directly to the development of our broader AI Platform, writing code and collaborating with senior engineers.
• Continuous Integration & Delivery (CI/CD): Maintain and optimize pipelines to automate the build, testing, and deployment of updates to our managed applications.
• Collaboration & Agile Practices: Work closely with the AI Platform engineering team. Actively participate in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.

Skills

Git/GitHub

Docker

CI/CD

Agile teamwork

Troubleshooting

Education

Bachelor's degree in Computer Science / Software Engineering / IT or related field

Equivalent hands-on experience

Tools

Prometheus

Grafana

Splunk

AWS

Google Cloud

Job description

GE Appliances, a Haier company, seeks an AI Engineer: DevOps & Application Support to own Open Web UI operations and contribute to our AI Platform in Louisville, KY. You will manage our in-house Open Web UI, coordinate deployments across Dev and Prod, and triage issues for 2,500+ active users.

The role emphasizes CI/CD, collaboration in an Agile environment, and opportunities to influence product tooling while strengthening cloud and automation skills.