AI Platform Analyst - Remote Growth Path & Equity

Titan; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Unlimited PTO

Medical, dental, and vision coverage

Job summary

Titan is seeking a Platform Analyst to enhance the AI platform experience for clients. You will be responsible for managing client interactions from start to finish, driving adoption through detailed guidance, and collaborating with engineering to address platform challenges.

The ideal candidate will hold a technical degree and possess strong communication skills to simplify AI concepts for users. Join Titan for a remote-first environment with competitive compensation and significant equity benefits.

Qualifications

• Bachelor’s degree in engineering, computer science, or information systems.
• Strong written and verbal communication to explain technical concepts.
• High agency and extreme ownership in managing tasks.

Responsibilities

• Own client support experience from first contact through resolution.
• Deepen client adoption of the Titan platform through hands-on guidance.
• Investigate platform issues thoroughly before escalation to teams.

Skills

Technical skills

Communication skills

Organizational skills

Curiosity about AI

Education

Bachelor’s degree in a technical field

Job description

Titan is seeking a Platform Analyst to enhance the AI platform experience for clients. You will be responsible for managing client interactions from start to finish, driving adoption through detailed guidance, and collaborating with engineering to address platform challenges.

The ideal candidate will hold a technical degree and possess strong communication skills to simplify AI concepts for users. Join Titan for a remote-first environment with competitive compensation and significant equity benefits.