AI Operations Specialist

Fidelis Technologies; Maryland; On-site; USD 75,000 - 95,000; Full time

Job summary

Fidelis Technologies is seeking a dedicated administrative support professional in Maryland to assist senior leadership in a government environment. The role involves coordinating general officer-level meetings, managing travel through the Defense Travel System, and ensuring adherence to standard operating procedures.

The candidate must possess a Bachelor’s degree and at least 7 years of relevant experience, along with an active TS.SCI clearance. Excellent organizational skills and proficiency in Microsoft Office are essential.

Qualifications

• Active TS.SCI with CI Poly security clearance required.
• At least 7 years of experience in administrative support in a government/military setting.
• Strong communicator capable of influencing teams without direct authority.

Responsibilities

• Coordinate and manage general officer-level meetings.
• Attend meetings and take detailed minutes.
• Coordinate and manage all official travel for staff.

Skills

Organizational skills

Communication skills

Ability to synthesize information

Attention to detail

Proficiency in Microsoft Office

Education

Bachelor’s Degree in a relevant field

Tools

Microsoft Office

Confluence

JIRA

Defense Travel System (DTS)

Job description

Job Overview

This role supports senior leadership in a government or military environment, coordinating meetings, managing travel, ensuring quality assurance, and overseeing standard operating procedures.

Responsibilities

• Coordinate and manage general officer–level meetings, including scheduling, agendas, read-aheads, and logistics.
• Attend meetings as required and take detailed, accurate minutes; translate minutes into clear talking points, action items, and deliverables for senior leaders.
• Track decisions and follow‑on actions to ensure timely completion.
• Coordinate and manage all official travel for staff and leadership using the Defense Travel System (DTS); prepare, review, and submit travel authorizations and vouchers.
• Track, maintain, and update engagement requests on behalf of the Chief AI Officer.

Required Experience and Qualifications

• Must have active TS.SCI with CI Poly security clearance.
• Experience providing administrative or operational support in a government or military environment.
• Strong organizational skills with ability to manage multiple priorities simultaneously.
• Experience taking meeting minutes and synthesizing information into actionable summaries.
• Coordinate with subordinate JCWA program offices, users and community stakeholders, other DoD organizations, academia, national labs, and Defense Advanced Research Projects Agency (DARPA).
• Analyze and provide input for activities that fulfill USCYBERCOM capability requirements through participation in cyberspace‑related developmental activities across the Service Cyber Components and USCYBERCOM portfolio.
• Familiarity with the Defense Travel System (DTS) or similar government travel systems.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), Confluence, and JIRA.
• Experience with JIRA, ETMS2, and WMS.
• Proficiency in writing standard operating procedures and simplifying complex processes.
• Strong communicator with ability to synthesize complex information; ability to influence cross‑functional teams without direct authority.
• Demonstrated experience in dynamic operations environments, ensuring short‑ and long‑term objectives are met.
• Attention to detail, strategic judgment, and ability to enforce clarity and accountability.
• Ability to coordinate across diverse stakeholders and agencies; vendor‑neutral posture.
• Experience with dynamic operations and the ability to quickly learn mission context and translate information into operational decisions.
• Relentless prioritization and ability to manage tasks while building standard operating procedures to simplify government work.
• Possesses and applies expertise on multiple complex work assignments, operating with latitude in developing methodology and presenting solutions.

Educational and Experience Requirements

• At least 7 years of experience.
• Bachelor’s Degree in Project Management, Business Management, Economics, Political Science, Computer Science, Engineering, Law, Finance/Accounting, Strategic Intelligence, or a related discipline.