AI-Native Platform PM - Own the Next-Gen Loyalty

Thanx

Oregon

Hybrid

USD 140,000 - 180,000

Full time

5 days ago

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Job summary

Thanx, a leading loyalty and guest engagement platform for restaurants, is seeking a Product Manager who will own a platform area end to end and ship AI-native features that move the business. You’ll work 100% remotely from the US or Canada, collaborating with cross‑functional teams, and you’ll be judged on real outcomes and customer value.

5+ years in product management and hands-on AI tooling are required.

Qualifications

5+ years of product management experience shipping products used by customers.
Hands-on with AI tooling in practice.
Experience with Claude Code, Codex, or similar agentic tools.
Customer-obsessed and evidence-driven.
Technical fluency and strong written thinking.
Based in the US or Canada; 100% remote in North America.

Responsibilities

Own a platform area end to end.
Discovery, definition, delivery, and the outcome. You’re accountable for whether it worked, not just whether it shipped.
Live close to customers.
Talk to restaurant operators and marketers weekly; mine the call, support, and usage data.
Go from signal to prototype to product fast.
Turn customer voice into blueprints, prototypes, and shipped product.
Design AI-native product and shape how intelligence shows up in the product.
Make data the product and turn it into decisions merchants can act on.
Contribute to internal tooling and workflows to speed the whole product org.